Ohio University

Publisher Content and Add-Ons: Blackboard Learn

Support for these add-ons is provided by the companies that created them.

Cengage Learning MindLink

Instructor Support

Student Support:

  • A course-specific tech support link is available inside Blackboard Learn.
  • Cengage Learning Support
  • Phone: 800-354-9706, option 5, option 2
  • Monday-Thursday: 8:30am - 9:00pm Eastern
  • Friday: 8:30am - 5:00pm Eastern
  • Cengage offers extended and weekend phone support hours during the start of the semester
  • 24/7 Live Chat Support

McGraw-Hill

Support

Troubleshooting Information for McGraw-Hill Support:

  • LMS URL: blackboard.ohio.edu
  • LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
  • Plug-in Version: 2.4.2017040085

Pearson's MyLab & Mastering

Support

Troubleshooting Information for Pearson Support:

  • LMS URL: blackboard.ohio.edu
  • LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
  • Plug-in Version: 3.201.2017020601 

Turnitin

Support

Troubleshooting Information for Turnitin Support:

  • LMS URL: blackboard.ohio.edu
  • LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
  • Plug-in Version: 2.7.0

WebAssign

Student Support

Instructor Support

Troubleshooting Information for WebAssign Support

  • LMS URL: blackboard.ohio.edu
  • LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
  • Plug-in Version: 2.2.0

WileyPLUS

Support

Troubleshooting Information for WileyPLUS Support

  • LMS URL: blackboard.ohio.edu
  • LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
  • Plug-in Version: 2.1.201602531