Ohio University

Blackboard Learn Building Blocks

Building Blocks, or B2s as they are sometimes called, are third-party add-ons to Blackboard Learn that provide additional functionality or content. See below for the current list of available B2s in our version of Blackboard Learn, instructions for their use, and contact information in the event that support is needed.

Support for Building Blocks is provided by the companies that created them.

Cengage Learning MindLink

Instructor Support

Student Support:

  • A course-specific tech support link is available inside Blackboard Learn.
  • Cengage Learning Support
  • Phone: 800-354-9706, option 5, option 2
  • Monday-Thursday: 8:30am - 9:00pm Eastern
  • Friday: 8:30am - 5:00pm Eastern
  • Cengage offers extended and weekend phone support hours during the start of the semester
  • 24/7 Live Chat Support

McGraw-Hill

Support

Troubleshooting Information for McGraw-Hill Support:

  • LMS URL: blackboard.ohio.edu
  • LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
  • Plug-in Version: 2.4.2017040085

Panopto

Support

Troubleshooting Information for Panopto Support:

  • LMS URL: blackboard.ohio.edu
  • LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
  • Plug-in Version: 2017.10.1

Pearson's MyLab & Mastering

Support

Troubleshooting Information for Pearson Support:

  • LMS URL: blackboard.ohio.edu
  • LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
  • Plug-in Version: 3.201.2017020601 

Turnitin

Support

Troubleshooting Information for Turnitin Support:

  • LMS URL: blackboard.ohio.edu
  • LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
  • Plug-in Version: 2.7.0

VoiceThread

WebAssign

Student Support

Instructor Support

Troubleshooting Information for WebAssign Support

  • LMS URL: blackboard.ohio.edu
  • LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
  • Plug-in Version: 2.2.0

WileyPLUS

Support

Troubleshooting Information for WileyPLUS Support

  • LMS URL: blackboard.ohio.edu
  • LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
  • Plug-in Version: 2.1.201602531