Publisher Content and Add-Ons: Blackboard Learn
Support for these add-ons is provided by the companies that created them.
Cengage Learning MindLink
Instructor Support
- About Cengage Learning
- Contact:
- Elizabeth Yoke, Implementation & Training Specialist
- elizabeth.yoke@cengage.com
- Cengage Learning Support
- Phone: 800-354-9706, option 5, option 1
- Monday-Thursday: 8:30am - 9:00pm Eastern
- Friday: 8:30am - 5:00pm Eastern
- Cengage offers extended and weekend phone support hours during the start of the semester
- 24/7 Live Chat Support
- Instructor User Manual (PDF)
- Instructor Training Videos
Student Support:
- A course-specific tech support link is available inside Blackboard Learn.
- Cengage Learning Support
- Phone: 800-354-9706, option 5, option 2
- Monday-Thursday: 8:30am - 9:00pm Eastern
- Friday: 8:30am - 5:00pm Eastern
- Cengage offers extended and weekend phone support hours during the start of the semester
- 24/7 Live Chat Support
McGraw-Hill
Support
- McGraw-Hill Higher Education
- 1-800-331-5094
- McGraw Hill Support
Troubleshooting Information for McGraw-Hill Support:
- LMS URL: blackboard.ohio.edu
- LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
- Plug-in Version: 2.4.2017040085
Pearson's MyLab & Mastering
Support
Troubleshooting Information for Pearson Support:
- LMS URL: blackboard.ohio.edu
- LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
- Plug-in Version: 3.201.2017020601
Turnitin
Support
Troubleshooting Information for Turnitin Support:
- LMS URL: blackboard.ohio.edu
- LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
- Plug-in Version: 2.7.0
WebAssign
Student Support
Instructor Support
Troubleshooting Information for WebAssign Support
- LMS URL: blackboard.ohio.edu
- LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
- Plug-in Version: 2.2.0
WileyPLUS
Support
Troubleshooting Information for WileyPLUS Support
- LMS URL: blackboard.ohio.edu
- LMS Version: 3300.0.2-rel.137+ba130da (Bb 9.1 Q4 2017 CU2)
- Plug-in Version: 2.1.201602531