Ohio University

Publisher Content and Add-Ons: Blackboard Learn

Support for these add-ons is provided by the companies that created them.

Publisher and Add On Contact List

Click each item below to expand.

Cengage Learning MindLink

Instructor Support

Student Support

  • A course-specific tech support link is available inside Blackboard Learn.

  • Cengage Learning Support

    • Phone: 800-354-9706, option 5, option 2

    • Monday-Thursday: 8:30am - 9:00pm Eastern

    • Friday: 8:30am - 5:00pm Eastern

    • Cengage offers extended and weekend phone support hours during the start of the semester

    • 24/7 Live Chat Support

ExamSoft

Support

Troubleshooting Information for WileyPLUS Support

  • LMS URL: blackboard.ohio.edu

  • LMS Version: Blackboard SaaS

  • Plug-in Version: 1.11.3

McGraw-Hill

Support

Troubleshooting Information for McGraw-Hill Support

  • LMS URL: blackboard.ohio.edu

  • LMS Version: Blackboard SaaS

  • Plug-in Version: 2.4.2019020110

WileyPLUS

Support

Troubleshooting Information for WileyPLUS Support

  • LMS URL: blackboard.ohio.edu

  • LMS Version: Blackboard SaaS

  • Plug-in Version: 2.1.201902566