In January 2020, OIT sent a survey to:
- all current instructors (faculty or staff who teach a course)
- 100 department heads who were asked to distribute to all instructors and staff who work closely with Blackboard Learn
- 100 distributed IT staff (departmental IT on the Athens and regional campuses) who were encouraged to send it to anyone who uses Blackboard Learn or any other LMS
- 16 instructional designers who were asked to send to any instructors with whom they work.