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Help & Resources: REDCap

Getting Started

Login to REDCap using your usual OHIO credentials.

REDCap provides a number of video resources that can be accessed via their website.  Here are a few videos that you may find helpful when getting started with REDCap:

Attend a Workshop

Hands-on help

Attend Workshop

Our live workshops provide a hands-on overview and the opportunity to ask OIT staff questions.

 

Request Consultation

Need more personalized help? Request a Tool-Focused Consultation with OIT staff.

How To

Additional video resources can also be accessed under the Training Resources tab after logging into REDCap:

Screenshot of REDCap system navigation tabs with "Training Resources" tab circled
Disclaimer: These videos were produced by REDCap at Vanderbilt University and are not affiliated with Ohio University in any way. REDCap software is frequently updated, so these videos may demonstrate older versions of the software. Please refer to the current version of REDCap software for prompts and information.

Troubleshooting

Frequently Asked Questions

Can I store identifiable information with REDCap?

Yes, REDCap is HIPAA compliant. 

How do I get access to REDCap?

Because REDCap is secured by OHIO single sign-on, you simply need to log in with your OHIO credentials to provision an account in REDCap.

Can someone who is not faculty, staff, or a student at OHIO get access to REDCap?

Yes; an OHIO faculty or staff member can request and sponsor an OHIO Guest Account for a collaborator that is not formally affiliated with the university.  Details about requesting and sponsoring an OHIO Guest Account are found in the "Long term OHIO guest account" section of the Guest Access page.

Do I need to be on an OHIO campus to access REDCap?

No, REDCap can be accessed from anywhere, and as of July 2021, you no longer need VPN to access your projects.

How do I create a project in REDCap?

Please refer to the video resources in the How To section above, as well as the Training Resources tab within REDCap. The "Brief Overview of REDCap" video demonstrates the basics of project creation. For a more in-depth overview of project creation, consider attending a REDCap workshop. Information on scheduling a workshop can be found on the OIT Workshops page.

What is the difference between Development and Production project status?

A project in Development status can be edited in real time, and any changes made will take effect immediately. You can think of Development status as the "draft" of your project. It is important to thoroughly test your project while it is in Development: this may include entering data, sending out surveys, or testing any other relevant project functions.

A project in Production status cannot be edited in real time and any changes made will only take effect 1) after being submitted to an administrator for review, or 2) if the changes are the kind that can be automatically accepted (discussed further below). You should only move your project into Production status if it has been thoroughly tested; you can think of Production status as the "final version" of your project.

How do I make changes to a REDCap project?

If your project is still in Development status, you can make changes in real time and they will immediately take effect. However, if your project is in Production status, you will need to "Enter Draft Mode." After making the necessary changes, you will be prompted to "Submit Changes for Review." Minor changes to a project may result in the changes being automatically approved (e.g., adding new fields, reordering existing fields). Changes that modify existing fields and result in "critical issues" will need to be approved by a REDCap administrator. Critical issues exist when a project change threatens the integrity of the data; this includes deleting a field, deleting a multiple choice option, and changing a field type (e.g. changing a multiple choice question to a descriptive question). REDCap will automatically email an administrator once you submit changes for review and you will receive another email once the administrator has decided to approve or reject your changes.

How do I set up double-data entry?

Double-data entry can only be enabled by REDCap administrators. To enable double-data entry for your project, send a request to (redcap@ohio.edu) and include your name, OHIO ID, and project name. Once enabled, you will be able to select individuals to serve as Data Entry Person 1, Data Entry Person 2, and Reviewer. Note that only one person can be assigned to each data entry position (i.e. Data Entry Person 1 or 2). Once the data has been entered by both data entry persons, the Reviewer can compare the two records and merge them by using the Data Comparison Tool.

Does REDCap offer a way to send out multiple survey links in a single email (e.g. if I want a teacher to complete multiple surveys about his/her students, is there a way to combine these into one email with multiple links to the student surveys)?

REDCap does not offer this feature. However, past researchers have successfully accomplished this task by creating individual links to each survey, then manually combining those links into a message sent with another email service (e.g. Outlook or Gmail). 

Please Note: REDCap allows you to send one survey link at a time with an email generated by the system and many researchers find this sufficient for their purposes.

Can I use REDCap when I'm not connected to the Internet?

Yes; REDCap offers a mobile app that can be used for offline data collection. The app can sync data back to your REDCap project when you reconnect to the Internet. The app can be downloaded to any Android or Apple mobile device, including smart phones and tablets, and is available in your platform's app store. If you're interested in setting up a mobile project or have questions about setting up a mobile project, please contact Elizabeth Capps (REDCap@ohio.edu).

For additional information about the REDCap mobile app, check out the Help & FAQ of the REDCap application and the About section (PDF) REDCap website