Re-imagine the Custom Solutions Service
The re-imagine the Custom Solutions Service road map includes determining the billing strategy, developing a governance committee, analyzing costs for current solutions, categorizing those solutions, and implementing governance. The target end date for these activities is Summer 2020 although governance is expected to continue on.
OIT is under new leadership with a focus on governance instead of a cost recovery approach.
Provide clarity on what belongs in and out of this service and ensure billing consistency with customers.
Service Owner – Chad Burkett