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Help and Resources: Voicemail

Getting Started

The guides below help you with logging in for the first time, managing your account, and using common commands on your telephone and the WebInbox.

How To

Manage your voicemail online using WebInbox)

WebInbox allows you to listen to voicemail messages and manage your account settings online.

Note - If you are having issues using this web interface, try using a different browser.

Setup Email/Text Message Notification

To set up email and/or text message notifications when a voicemail has been left for you.

Note: this option only provides you with the notification, not a voicemail attachment.


Forgot your PIN?

You may contact the IT Service Desk and request that your voicemail PIN be reset to its default. You will need to provide:

  • Your OHIO ID
  • The phone number associated with the voicemail that needs to be reset