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Voicemail

Voicemail allows telephone callers to leave a voice message for the number they called when the owner is unavailable to answer the call.

 

from your office phone
  1. Press the Messages button on the office phone.
  2. Enter your Unity Connection PIN then press # (pound).
    • First time login will require you to change your PIN. The PIN minimum is 6 digits.
  3. Follow the prompts to listen to and manage your messages.
from someone else's office phone
  1. Press the Messages button on the user's phone.
  2. Press the * (star) key to identify yourself as an alternate user.
  3. Enter your 10 digit extension number when prompted for your mailbox ID, then press # (pound).
  4. Enter your Unity Connection PIN, then press # (pound).
  5. Follow the prompts to listen to and manage your messages.
from an off-campus phone
  1. Call the Ohio University phone number whose voice mailbox you want to access.
  2. When the greeting begins to play, press the * (star) button.
  3. When prompted, re-enter the Ohio University phone number whose voice mailbox you want to access.
  4. Enter your Unity Connection PIN, then press # (pound).
  5. Follow the prompts to listen to and manage your messages.
from the internet via WebInbox
  1. You must be on-campus or connected to the VPN
  2. Login to https://vmail.ohio.edu with your OHIO ID (the part of your OHIO email address to the left of the @ sign) and password

If you receive a "Cisco 403 - Forbidden" error, copy the vmail.ohio.edu link above and paste it directly into the address bar of your browser.

*You will not be able to login to manage your voicemail through the web inbox until OIT has processed your voicemail request.

Features

  • Callers can leave voice messages
  • Users can listen to, forward, record, and delete voice messages
  • New voicemail notifications on your desk phone and via email and text message
  • Listen to and manage your voicemails from your Catmail inbox using Single Inbox

Eligibility

Faculty and Staff

How to Request

Voicemail

  • Contact the IT Service Desk with the following information:
    • State that you would like to request voicemail
    • Your OHIO email address
    • Your Ohio University phone number

Single Inbox