OHIO ID Password Reset

Faculty & Staff password resets

Students and Alumni

OHIO ID/Catmail

If you have secret challenge questions set up for your OHIO ID, then you can reset your password online:

Reset your password online

You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk at 740-593-1222.

If you do not have secret challenge questions set up, then you will need to contact the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed below:

Athens Campus student password reset locations

  • IT Service Desk - WUSOC 171 (160 West Union St.)
  • Bobcat Depot, 112 Baker Center

Regional Campus student password reset locations

  • Eastern: Shannon Hall, Room 227 - Eastern Campus Lab Annex
  • Chillicothe: Stevenson Center - Help Desk
  • Lancaster: Herrold Hall, Brasee Hall, Student Services
  • Southern: Academic Center Building, Room 210 - Open Computer Lab
  • Zanesville: Elson Hall, Room 102 - Help Desk

Faculty and Staff

If you have secret challenge questions set up for your OHIO ID, then you can reset your password online:

Reset your password online

You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.

If you do not have secret challenge questions set up, then you will need to bring a photo ID to one of the following locations:

Athens Campus

  • Bobcat Depot - Baker Center 112
  • IT Service Desk - WUSOC 171 (160 West Union St.)
  • If your department has a technician assigned to it, that individual also can reset your password for you.

Regional Campuses

  • Eastern: Shannon Hall, Room 227 - Eastern Campus Lab Annex
  • Chillicothe: Bennett Hall - Computer Lab
  • Lancaster: Herrold Hall, Brasee Hall, Student Services
  • Southern: Academic Center Building, Room 210 - Open Computer Lab
  • Zanesville: Elson Hall, Room 102 - Help Desk

If you are unable to travel to one of the above locations, please contact the Service Desk at 740-593-1222 to discuss alternate methods of verifying your identity.