Ohio University

Digital Workflow Service Roadmap

Image depicting Roadmap for Ongoing Digital Workflow Service Goals

Digital Workflow Goals

Below are a few of our recent successes:

  • Officially launched the Digital Workflow service
  • Provided support for units transitioning to remote work in updating work processes to allow for those now working remotely. We did this by digitizing work processes, creating electronic forms, automated workflows, and apps.
  • Rebranded the service as Digital Workflow to more accurately reflect the services and tools offered
  • Developed and launched the Central Business Services app in collaboration with Business Service Centers across the institution in alignment with the One OHIO and Digital Transformation strategic initiatives
  • Launched our Digital Workflow Advisory Community ahead of schedule
  • Digital Signature Tool Research: Conducting vendor analysis and collecting user stories across units to determine and make a recommendation on a Digital Signature tool
  • Determining plan of action from initial Advisory Community feedback
  • Citizen Developer Community: Researching best practices and planning how we will launch a Citizen Developer Community at OHIO to empower users to develop their own low-code apps for internal use