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Digital Workflow

Digital Workflow

Service Level Agreement: Digital Workflow

To learn more about what a given service has planned, visit the IT Services Roadmap page to view all available roadmaps.

The Digital Workflow Service provides rapid delivery of small-scale solutions to support business process improvement and efficiencies across the University. We provide automated workflows to replace manual business processes, electronic forms to replace manual paper forms, document digitization and digital document content management.

  • Electronic document management: OnBase - Extensible, customizable, electronic document management and workflow system for capturing paper and electronic documents
  • Automated workflow: Microsoft Automate - Electronic automated workflow for business processes (i.e. processing application forms, purchase requests, contract approval routing, etc.)
  • Electronic forms: Microsoft Forms - Electronic forms can be used to replace physical form copies which require manual work and processes. Using electronic forms we can automate approval processes and submissions improving efficiencies and data integrity.
  • Web apps - Development of low-code, rapidly deployable custom web apps to support automated workflows