July 31: Network & Internet outage || RESOLVED
The July 31 network outage has been resolved.
Service was initially restored at 2:47 pm with a single, brief blip following at 4:50 pm when we rebooted some network equipment.
At this point all systems are working normally, and we do not expect the problem to return. If you encounter any lingering issues, please report them to the IT Service Desk at https://www.ohio.edu/oitech or 740-593-1222.
We have implemented some new system monitoring techniques based on what we have learned from this outage. Additional details about the problem’s cause and our steps to reduce the likelihood of future outages will be available once we complete our internal analysis.
Aug 1-3: PeopleSoft, My OHIO Student Center and related services
PeopleSoft, My OHIO Student Center and related services will be down for regularly scheduled maintenance from 12:05 am on Saturday, Aug 1 until 8:00 am on Monday, Aug 3. During this time the system may be available, but access is not guaranteed.
Once this work is completed, the generic PeopleSoft login page will be replaced with Ohio University's single sign-on page. If you have trouble logging in, follow these steps to clear your browser's cache.
If you need assistance, please contact the OIT Service Desk at 740-593-1222 or enter a request at http://www.ohio.edu/oitech
Affected services include:
My OHIO Student Center
Faculty & Advising Center
PeopleSoft administrative screens
Authorized User payment portal
Other services that rely on data from or connections to PeopleSoft may be unavailable as well, including:
Academic eProgress Reports
Application for Graduation
BSO registration and administration
Change of Income
Education Abroad Information System
Financial Aid online services
Online Graduate Appointments
Student Rapid Hire
Aug 4, 6 pm - 7 pm: Internet & VoIP in portions of BioChemistry
We will be adding additional network capacity for a portion of the BioChemistry building. Some time between 6 pm and 7 pm on Aug 4, rooms 106-128 will experience a 15-30 minute outage to the following services:
Aug 8, 12:05 am - 5 am: Blackboard Learn
Blackboard Learn will be offline for scheduled maintenance on August 8 from 12:01 am to 5:00 am. This maintenance includes:
Aug 8, 7am - 9 am: OnBase
OnBase will be down for system maintenance during this window.
Aug 8, 10 am - 4 pm: South Green power outage
A scheduled power outage will affect Internet & VoIP telephones on South Green. Both services will remain available during the early part of the power outage; however, once local battery backups are exhausted, Internet and VoIP will become unavailable in affected buildings.
Aug 10, 12:05 am - 2 am: Brief blip for authentication
Some time during this two hour window, authentication for services like Office 365, Box and InCommon will experience a brief interruption. This will only be noticed by someone attempting to log into a service during the interruption. Users already logged in will remain connected.