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Outage report: Network, Aug 24-27
Outage report: Network, July 31, 2015
New features coming to web version of Catmail
Microsoft releases critical update for Windows: Users urged to update
Outage report: Blackboard Learn, Aug 08-09 2015
Fall opening 2015: IT support locations & hours
Catmail to start blocking executable email attachments on July 16, 2015
Eduroam WiFi access now available on all OHIO campuses
New printing method coming June 29 for Libraries, College of Business and other locations
University to add 'eduroam' WiFi access in July, 2015
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Workaround for Apple Wifi Bug

iPhone or iPad WiFi troubles? Try deleting and re-adding your WiFi settings.

How to fix dropped connections on a Mac laptop:

Workaround for Mac OS WiFi bug (printable PDF)

If your Mac laptop randomly drops its OHIO wireless connection, the steps below will fix that problem. 

Make sure you have connected your Mac to the OHIO University wireless network at least once before proceeding.  

  1. Open Keychain Access:
    1. Open a Finder window.
    2. Click on Applications under Favorites in the left sidebar.
    3. Open or expand the Utilities folder.
    4. Open Keychain Access.
  2. Under Category, choose Certificates (NOT My Certificates).
  3. Identify if there is only one securelogin.oit.ohio.edu entry:
    1. If there is only one, skip to step 5.
    2. If there is more than one entry:
      • Delete all securelogin.oit.ohio.edu entries.
      • Re-connect to the OHIO University wireless network.
      • Accept the new security certificate.
      • Return to step 1 above.
  4. Double-click securelogin.oit.ohio.edu.
  5. Click the triangle next to Trust.
  6. Use the drop-down menus to change the following attributes to Always Trust:
    • Secure Sockets Layer (SSL)
    • Extensible Authentication (EAP)
    • X.509 Basic Policy
  7. Close the dialog box and enter your Mac's password to confirm the changes

Screen shot: using the Spotlight magnifying glass to search for Keychain Access

 

Screen shot: Keychain Access with securelogin.oit.ohio.edu highlighted

 

Screen shot: securelogin.oit.ohio.edu settings


Related Links

Mac OS WiFi workaround printable instructions (PDF) 
iOS WiFi fix