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While you were away: Summer IT changes

Monday, August 25, 2014
Sean O'Malley  

Summer 2014 was a season of change for IT at Ohio University, with new versions of Blackboard & e-Biz coming online, major improvements to the data center, the start of major email and telephone system upgrades, and the rollout of Box file storage for all students and employees.

Box | Blackboard | e-Biz | Data center | Email | Telephone

Box file storage & sharing

The university has purchased a site license for Box, a cloud-based file storage and file sharing system similar to DropBox or Google Drive. Box is available at no charge to all employees, students and emeriti. Features include:

  • 50 GB of file storage
  • Easy sharing/collaboration
  • Version control
  • Browser-based access from any Internet-capable computer
  • Ability to sync files/folders on a laptop/desktop
  • Mobile device access

To start using your Box account, visit

Blackboard upgrade: New look, new tools

If you have not logged into Blackboard since last spring, you will notice a new interface, improved performance, and several new features:

Oracle e-Business upgrade: New look, better performance, new login requirement

The university upgraded its Oracle e-Business suite to Release 12 this summer. R-12 includes a new look and feel as well as major improvements to a number of administrative screens. 

To log into e-Biz, including My Personal Information, you must have secret questions associated with your OHIO password. If you have yet to set your questions, simply follow the directions to change your OHIO password.

Data Center electrical & network improvements

This summer, the university saw several planned outages of most online services while contractors and IT staff performed upgrades to the data center's electrical infrastructure and its core network. This work was part of an ongoing project to improve reliability and reduce the risk of unplanned outages to critical university services. Additional outages may be required in the coming year. OIT will schedule any such outages to minimize impact to the university mission.

Exchange email upgrade

OIT kicked off a major email upgrade for faculty, staff, graduate students and retirees this summer. The upgrade will move all users from the current Exchange server to Catmail, the same system used by undergraduates and alumni. 

Upgrade improvements include:

  • 50 GB quotas
  • Better web interface
  • Easier calendaring

As of this writing, OIT has moved the majority of graduate and medical students to the new system. The remaining graduate students will be moved once the fall semester change freeze ends, with employees, retirees and other Exchange users following.

Visit the email home page to learn more.

VoIP telephone upgrade

This summer saw a successful pilot of the university's new VoIP telephone system. General rollout will begin this month.

The new telephone system will replace wired telephones in offices, conference rooms and other locations with IP-based phones that support:

  • Integrated Video Calling (on campus phone to phone only)
  • Built in Directories - Personal and Ohio University
  • Conferencing
  • Voicemail
  • Speakerphone
  • Others such as transfer, hold, call forwarding etc.
  • Bluetooth for wireless headsets
  • Ability to manage your telephone and voicemail via the web

To learn more, visit the VoIP home page.

Related Links

Email upgrade 
VoIP upgrade
Blackboard info