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Changes to Firefox may affect some e-Business users

Monday, February 27, 2017
Sean O'Malley  

If you use Firefox to access administrative screens in the university’s e-Business suite - https://ebiz.ohio.edu - you may need to switch to a different, supported browser in the near future.

Mozilla.org, the consortium that maintains Firefox, has announced that they will be dropping support for a plugin that some features of e-Business require to run properly. This change could happen as soon as Mar. 7, 2017.

Who is affected

My Personal Information users are not affected. 

Screen shot: E-Biz app showing the grid icon for a Java form.

This change is only relevant to e-Biz users who access Java forms. If any of the features you use in e-Biz or FMS View Only have a grid shaped icon, then you will need to follow the instructions below.

What you should do

If you currently use Firefox for e-Biz, we recommend that you switch to using Internet Explorer 11 (on Windows) or Safari (on Mac). You also can replace your current version of Firefox with Firefox ESR.  Switching to Internet Explorer or Safari is the easiest solution, since you don't have to install or remove anything.

Internet Explorer 11 and Safari

Internet Explorer 11 comes pre-installed with Windows, and Safari with Mac OS. Both browsers are fully supported for e-Biz.

If you are a Windows 10 user, keep in mind that the icon for Microsoft Edge looks similar to the icon for Internet Explorer. An easy way to find Internet Explorer in Windows 10 is to open your Start Menu and type the name “Internet Explorer.” On Mac OS, Safari can be found in your Applications folder.

Firefox ESR

If you prefer to use Firefox and are okay with replacing your current version of that browser, you can follow the steps below.

University-managed Windows PCs
  1. Open your Start menu.
  2. Under Microsoft System Center choose Software Center.
  3. Choose Applications.
  4. Click the icon for Firefox ESR and choose Install.
Macs and non-managed PCs

Download the appropriate Firefox ESR installer for your computer from the Mozilla Firefox ESR web page, open it, and follow the prompts to complete the installation.

If you have any questions, contact the IT Service Desk.


Related Links

Firefox ESR