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Aug 17 Catmail update could affect some graduate students

Friday, August 9, 2013
Sean O'Malley  

An upcoming Catmail system update could cause problems for graduate students who use a nonstandard version of their university email address. Beginning Saturday, Aug 17, 2013 messages sent to addresses that end in “@catmail.ohio.edu” will bounce back to the sender as undeliverable.

Addresses ending in “@ohio.edu” (ab123456@ohio.edu) are not affected.  Gmail, Yahoo, Hotmail and other non-OHIO email addresses also are not affected.

Anyone using their OHIO ID plus “@catmail.ohio.edu” (ab123456@catmail.ohio.edu) as their email address will need to ask their friends, family, instructors and online service providers to start using the ab123456@ohio.edu format. Automated systems like Blackboard and My OHIO Student Center already use the correct format and do not need to be updated.

If a message to a graduate student bounces, try resending that message to the @ohio.edu version of that person’s address. If the message still bounces, contact the OIT Service Desk at 740-593-1222.

Related Links

Catmail home page 
Exchange email for graduate students