Friday, August 9, 2013
An upcoming Catmail system update could cause problems for graduate students who use a nonstandard version of their university email address. Beginning Saturday, Aug 17, 2013 messages sent to addresses that end in “@catmail.ohio.edu” will bounce back to the sender as undeliverable.
Addresses ending in “@ohio.edu” (email@example.com) are not affected. Gmail, Yahoo, Hotmail and other non-OHIO email addresses also are not affected.
Anyone using their OHIO ID plus “@catmail.ohio.edu” (firstname.lastname@example.org) as their email address will need to ask their friends, family, instructors and online service providers to start using the email@example.com format. Automated systems like Blackboard and My OHIO Student Center already use the correct format and do not need to be updated.
If a message to a graduate student bounces, try resending that message to the @ohio.edu version of that person’s address. If the message still bounces, contact the OIT Service Desk at 740-593-1222.