How do I find my MAC address?
If your device is not listed, you can do a Google search for online instructions using your device's model name and a phrase like "find my MAC address" as the search terms, or you can try contacting the store or manufacturer.
Windows 8 & 10
Windows Vista, Windows 7
TECH NOTE: If you are comfortable using the Windows command prompt, you can use the command getmac - v for a listing of all MAC addresses associated with your computer. This works on any version of Windows.
Mac OS 10.7 and higher
Mac OS 10.4, 10.5, 10.6
iPhone, iPad, iPod Touch
Windows-based mobile devices
Xbox 360: (Xboxes only work on the OHIO wired network.)
*Note – we do not officially support gaming systems on the university’s networks, but most are able to be registered. Search the web for help locating the MAC address for your particular console.
What data is collected by this process, and how is it used?
Network registration associates a device's MAC address with an OHIO ID. It does not install any tracking software, does not collect personal data, and does not grant the university access to the device or its hard drive.
The list of MAC addresses and OHIO IDs will be used by a limited number of authorized individuals in the following situations:
Common troubleshooting tips
Having Difficulties? Try these troubleshooting tips…
What is a MAC Address?
A MAC address is a series of 6 number/letter pairs that uniquely identifies the network hardware inside a device. It usually looks something like:
01-23-45-67-89-AB or 01:23:45:67:89:AB
Only the numbers 0-9 and letters A-F are used, so take care not to confuse a zero with the letter "O."
MAC addresses are set at the factory, one per network adapter. If a device has more than one adapter, then it will have more than one MAC address. For example, most laptops have two MAC addresses - one for Ethernet and one for wireless.
If you are manually registering a device with both wired and wireless adapters, make sure to choose the MAC address for the wired/Ethernet adapter.
Some manufacturers refer to a MAC address as a hardware address, burned-in address (BIA), or physical address.
Does registering my device open it up to tracking or content scans?
Registering a device on our network is similar to signing in to a cable modem at home or a secure Internet hot spot at a business or another university. Before a machine is allowed on our network, it must be registered to your OHIO ID to prove that it belongs to a current student, faculty, staff, or sponsored guest.
No tracking software or agents are installed on your computer, and network registration does not allow any special access to your system.
If your device is infected with a virus or has an open security hole in its operating system, then the network may place your device in quarantine and display a web page that will help you fix that problem.
How do I register a device if it does not have a web browser?
The device can be registered using the Web Registration Tool. To access the Web Registration Tool, you will need to use a web browser from a device that has access to the network.
How do I register an Xbox or Apple TV?
I have registered my device, but my browser points to a page that says “Remediation Pending”
If you see this page, it means that security scanning has determined that some action is required on your part for this device to continue to have network access. Follow the steps below:
How do I register a device with a static or reserved IP Address?
If your device has a static or reserved IP address that was assigned by OIT, then that device is already registered.
If you wish to register a new device that requires a static address, please contact the Service Desk to request a reserved address.
Do I need to renew network registration for my device?
Yes. You will be sent a reminder notification to renew your device.
What options are available for lab managers?
Faculty and staff who are responsible for large numbers of network devices (computer labs, large research installations, etc.) who do not wish to use the Web Registration Tool or the automated process can place a request with the OIT Service Desk at 740-593-1222 or www.ohio.edu/oitech to register those devices in bulk.
You will need to have a list of MAC addresses and descriptions available when you contact the Service Desk.
Do I have to install any software on my device?
No. Network registration does not install or require you to download any additional software on your device.