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Shop online securely this holiday season
Outage report: Oracle e-Business & related apps, Nov 12, 2015
Password managers help ensure online security
Outage report: File storage on shared.ohio.edu, Oct. 7; Blackboard Learn, PeopleSoft & e-Biz, Oct 12, 2015

Need Help?

Submit a work request to OIT

download antivirus software?

find my MAC/Physical Address?

How to find your MAC address (PDF) has instructions for many common operating systems and devices.   

If your device is not listed in the above PDF guide, you can do a Google search for online instructions using your device's model name and a phrase like "find my MAC address" as the search terms, or you can try contacting the store or manufacturer. 

clear my browser cache: Safari

1.    From the Safari menu, select Reset Safari...
2.    From the menu, select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data covers both cookies and cache.

Mobile Safari for iPhone OS (iPhone, iPod touch, iPad)
To clear cache and cookies:
1.    From the home screen, tap Settings, and then tap Safari.
2.    At the bottom of Safari's settings screen, tap the buttons for Clear Cookies and Clear Cache. To confirm, tap Clear Cookies or Clear Cache again.
To clear history:
1.    From the home screen, tap Safari.
2.    At the bottom of the screen, tap the Bookmarks icon.
3.    In the lower left, tap Clear.
4.    Tap Clear History.

request an SSL certificate?

Please fill out form located at this web page:


get my Student/Applicant PID?

To obtain your PID you may contact the Admissions Office at 740-593-4100 or by email at admissions@ohio.edu. 

find Apple How-To videos?

locate a computer lab?

find the minimum requirements for bringing a computer to campus?

view university policy on technology usage?

get help setting up Catmail on a mobile device or phone?

Information is available on this page: Mobile device setup for Catmail

Welcoming Chief Information Officer, Craig Bantz

Craig Bantz