OIT Tech 32px
@OhioIT on Twitter
Protect yourself against malware
 
Technology Tips for Skype Interviews
 
New Qualtrics interface coming June 6, 2016
 
Fix for Office 2013 slowness on university-managed PCs

Need Help?

740.593.1222
OR
Submit a work request to OIT

How do I find information about clearing my browser cache?

You can find information on clearing your browser cache by visiting the following web page:

http://www.refreshyourcache.com/en/home/

The site includes instructions for clearing your browser cache on the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Internet Explorer
  • Opera
  • Android
  • iOS
  • Windows Phone

reset my OHIO password - student or applicant

If you have secret challenge questions set up for your OHIO ID, then you can reset your password online:

Reset your password online

You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.

If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.

find my IP Address?

On a Mac OS 10.4, 10.5, 10.6

  1. Got to apple icon upper left hand corner
  2. Click about this Mac
  3. Select more info
  4. Select network on left hand side
  5. Under active services choose either airport for wireless or Ethernet for wired
  6. Scroll down and find IPv4 Address

On Windows Vista, 7

  1. Click the blue globe or start menu
  2. Select control panel
  3. Then select network and sharing center
  4. Click on local area connection or wireless adapter
  5. Then Select details and it will list the IPv4 Address

Windows XP

  1. Select the start menu
  2. Then select control panel
  3. Select network connections
  4. Double click on local area connection or wireless adapter
  5. Then select the support tab
  6. Then select details and it will list the IPv4 Address

 

clear my browser cache: Chrome

 Chrome
1.    In the browser bar, enter:   chrome://settings/clearBrowserData
2.    Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).
You can choose the period of time for which you want to clear cached information from the Obliterate the following items from: drop-down menu. To clear your entire cache, select the beginning of time.
3.    Click Clear browsing data.

request an SSL certificate?

Please fill out form located at this web page:

http://www.ohio.edu/oit/services/requestssl.cfm

get my Student/Applicant PID?

To obtain your PID you may contact the Admissions Office at 740-593-4100 or by email at admissions@ohio.edu. 

report a wireless outage or issue?

Call the service desk at (740)593-1222.

get training?

Information about training seminars is available at http://author.oit.ohio.edu/technology/training/seminars.cfm

report a problem with my telephone?

Call 740-593-1000 to report a problem with an office or residence hall telephone or telephone line.

view university policy on technology usage?

Welcoming Chief Information Officer, Craig Bantz

Craig Bantz