Setting Up Email on Mobile Devices

Preferred method: Outlook App

To access your OHIO email and calendar on a mobile device, download and install the free Microsoft Outlook app from your device's app store:

The first time you open the app, it will prompt you to set your account up. Enter your full OHIO email address. When prompted, log in with your OHIO ID and password.

Screen shot: Outlook mobile app setup screen

Generic mobile device settings

We recommend using the Outlook app (see above). It's easier to set up and more reliable.

If you are unable to use Outlook, the following settings should work to configure the native email and calendar apps for most mobile devices. If using a Blackberry, your device needs to support "Exchange ActiveSync." Older Blackberries that require the use of a "BES" server are not compatible with Catmail.

 Account type  Exchange
 Username  Your email address ( format)
 Domain\Username  Your email address ( format)
 Password  Your OHIO password
 Security  Use SSL