Ohio University

Help and Resources: Shared Mailboxes and Calendars

Sending mail from a shared address in Outlook for Windows

Accessing a shared mailbox or calendar

Outlook on the Web

Option 1: Add the shared folder to your list

  1. Log into https://catmail.ohio.edu with your own OHIO ID and password.
  2. If your name is not visible in your folder list, click More.
  3. In your expanded folder list, right click your name.
  4. Choose Add shared folder...
  5. Enter the email address of the shared mailbox or calendar and click Add.
  6. Your shared mailbox/calendar will appear in your expanded folder list below your personal folders.

Option 2: Log in directly

  1. Visit https://outlook.office365.com/owa/address@ohio.edu (replace address@ohio.edu with your shared mailbox address).
  2. Log in using your own OHIO ID and password.
  3. Use the app launcher icon near the top of your OWA window to choose either Mail or Calendar.

Outlook for Windows

  1. Select the File tab.
  2. Click Account Settings and choose Account Settings from the drop-down.
  3. Select Change.
  4. Click More Settings at the bottom right.
  5. Select the Advanced tab.
  6. Select the Add button.
  7. Type in the mailbox name you received from the Service Desk and select OK.
  8. Select Apply and OK.
  9. Select Next, then select Finish.
  10. Close the Account Settings window.

Outlook for Mac

  1. From the File menu, choose Open Other User's Folder.
  2. Type the mailbox name into the search field.
  3. Click the corresponding name in the search results.
  4. In the Folder Type drop-down menu, choose Inbox or Calendar.
  5. Click Open.
  6. If prompted to allow an "autodiscover" connection, choose Always use my response for this server and click Allow.
  7. A folder with the shared mailbox's name will appear in your navigation pane.

Sending mail from a shared address in Outlook for Windows

  1. Create a new message.
  2. Go to the Options tab and select the From button.
  3. Select the From field and choose Other Email Address.
  4. Search for your shared mailbox's address and choose it.

For subsequent messages, your shared mailbox address will be an option in the From drop-down.