Ohio University

Shared Mailboxes and Calendars

Custom Office 365 email address that lets one or more individuals send and receive mail using that address rather than their personal address. Can also be used for calendar appointments.

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Features

  • Multiple owners: One or more Catmail users can access a shared mailbox.
  • Single identity: A shared mailbox works just like a regular inbox for email and calendar.
  • Custom name: Mailbox address and "name" can be customized when the mailbox is first created.
  • Continuity: Because a shared mailbox is not tied to a personal email account, it can remain available even if the original owner leaves the university or changes roles.

Best uses

  • Shared email and calendar for departments, organizations or project teams.

Eligibility

  • Creation: You must be a current employee to request a new shared mailbox.
  • Access: Anyone with a valid OHIO email address can be granted access to an existing shared mailbox.

How to Request

Shared Email Request

Contact the IT Service Desk with the following information ready:

  • Mailbox address: The part that goes in front of "@ohio.edu."
  • Mailbox name: What people will see if they look up your shared mailbox in Outlook or Outlook on the Web.
  • Owner(s): The OHIO email address of each person who will manage the shared mailbox.
  • Users: The OHIO email addresses of everyone who needs to access the shared mailbox.

Shared Calendar Request

Contact the IT Service Desk with the following information ready:

  • Calendar name: What people will see if they look up your shared calendar in Outlook or Outlook on the Web
  • Owner(s): The OHIO email address of each person who will manage the shared calendar.
  • Users: The OHIO email addresses of everyone who needs to access the shared calendar.
  • User Permissions: For each user, please specify how much access they should have:
    • Available only - Can see blocks of time only. Usually not necessary as it’s the default permission.
    • Limited details - Can see date, time, subject, location.
    • Full details / Reviewer - Can see date, time, subject, location, attendees, meeting content.
    • Author - Has same privileges as Reviewer and can create items and modify and delete entries they created.
    • Editor - Has same privileges as Author and can modify and delete entries created by others.
    • Calendar delegate - Has same privileges as Editor and can respond to meeting requests on behalf of the calendar owner.