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System Status

Blackboard is functioning as expected.

The Turnitin ETS e-rater service will be unavailable between 3 AM and 7 PM EDT on Sunday, October 22, 2017 for vendor maintenance.  Any Turnitin submissions during that time will not be evaluated by the e-rater grammar checking tool.

 

 
Blackboard Tips

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The Crocodoc document preview service is considered to be functioning normally as long as the conversions are completed within 36 hours.  The service can only convert a few documents at a time, so when a large number of submissions are made system-wide, a back log is expected.  If a conversion is taking longer than 36 hours, the vendor would consider that submission stuck/failed and recommends the instructor allow a new submission/attempt.  Instructors should note that students are not at fault for these delays and failures, and should not be penalized when it occurs.