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Contact Us

Athens and Lancaster Campuses, Pickerington Center

Phone:  740-593-1222 Monday-Friday 8 AM - 5 PM

In Person Support is available by appointment, please email bbsupport@ohio.edu to schedule.

Chillicothe Campus

Phone: 740-774-7212

Walk In:  Stevenson Center Help Desk

Eastern Campus

Peter Lim:  Shannon Hall 311A

Trent Duffy and Donna Capezzuto:  Shannon Hall Learning Commons

Proctorville Center

Resource Room 119A:  Monday-Thursday 9am to 7:30pm, Friday-Saturday 9am to 1pm

Southern Campus

Faculty: TASC Lab, Academic Center 210

Students:  Open Computer Lab Academic Center 212

Zanesville Campus

Phone:  740-588-1526

Walk In:  Elson Hall 102 Help Desk

All Campuses

Submit your own work order at:  http://www.ohio.edu/oitech

 

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Blackboard Tips

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The Crocodoc document preview service is considered to be functioning normally as long as the conversions are completed within 36 hours.  The service can only convert a few documents at a time, so when a large number of submissions are made system-wide, a back log is expected.  If a conversion is taking longer than 36 hours, the vendor would consider that submission stuck/failed and recommends the instructor allow a new submission/attempt.  Instructors should note that students are not at fault for these delays and failures, and should not be penalized when it occurs.