System & Scanner Requirements
Supported Operating Systems
- Windows Server 2008 R2 SP1 or later
- Windows 7 SP1 or later
- Windows 8.1
- Windows Server 2012 R2
- Windows 10
Workstation Hardware Requirements
- CPU - 2.4 GHz dual-core
- Memory (RAM) - 4 GB
- Free Hard Disk Space - 2 GB
- Screen Resolution - 1280 X 1024 (1440 X 900 widescreen)
The primary way to archive paper documents in OnBase is with a document scanner. A document scanner is an optical scanner that is designed to process office documents rather than photographs. Which scanner you choose depends on the type of documents you will be scanning, the expected volume of documents and your budget. OIT recommends Fujitsu scanners because of their industry leading technologies and reliability.
Workgroup Scanners - low volume
Workgroup scanners have a speed of about 60 pages per minute (ppm) when scanning simplex or about 120 images per minute (ipm) when scanning duplex. Maximum paper size is around 8.5 X 14 inches, and the automatic document feeder (ADF) capacity is usually 80 sheets. Scanners in this class range from about $750 to $2,000.
- OIT recommends the Fujitsu fi-7160 within this category of scanners.
Departmental Scanners - medium volume
Departmental scanners are slightly slower than workgroup scanners, but they can handle larger volumes and sizes of documents. They have a speed of around 50 pages per minute (ppm) when scanning simplex or about 100 images per minute (ipm) when scanning duplex. Maximum paper size is around 11 X 17 inches, and ADF capacity is usually 100 sheets. Scanners in this class range from $2,500 to $3,500.
- OIT recommends the Fujitsu fi-5530C2 scanner within this category of scanners.
Production Scanners - high volume
Production scanners are intended for high volume scanning and have speeds from 90 pages per minute (ppm) when scanning simplex or about 180 images per minute (ipm) when scanning duplex. Maximum paper size is around 11 X 17 inches, and ADF capacity is usually 200 sheets. Scanners in this class range from $3,500 to $6,000.
- OIT recommends the Fujitsu fi-6670 scanner within this category of scanners.
Consumer scanners - not supported
Consumer scanners are typically flatbed scanners used at home to scan photos, negatives, films, and paper documents. Consumer scanners are at the low end of the spectrum in terms of cost, speed, reliability, and software options. They are not suitable for scanning documents into imaging systems such as OnBase.
Scanner Service Contracts
Scanners are electromechanical devices that are subject to wear and tear and occasional breakdowns. OIT does not offer hardware support for the maintenance or repair of scanners. To reduce downtime in case of a scanner problem, we recommend purchasing a service contract from your scanner vendor or manufacturer. Plans may vary as to the length of coverage (6 months, 1 year, etc.) and level of support. Some offer next-day or same-day service and may include an exchange plan, meaning that they will swap your broken scanner for a new one. The length of coverage and level of service will determine the cost.