Ohio University

Reset your OHIO password

Self-serve reset

Visit account.ohio.edu to reset your password. 

  • NOTE: The password reset link on the university's Office 365 login page currently does not work. You must use account.ohio.edu to reset your password.

Alternate way to reset your password

If you do not have recovery options set up, if you no longer have access to your recovery options, or if you have forgotten your OHIO ID, we can reset your password for you after verifying your identity.

Students & Alumni

To verify your identity for password reset purposes, bring a photo ID to one of the locations listed below, or you can contact the IT Service Desk.

Athens Campus student password reset locations

  • IT Service Desk - WUSOC 171 (160 West Union St.)
  • Bobcat Depot, 112 Baker Center

Regional Campus student password reset locations

  • Eastern: Shannon Hall, Room 227 - Eastern Campus Lab Annex
  • Chillicothe: Stevenson Center - Help Desk
  • Lancaster: Herrold Hall, Brasee Hall, Student Services
  • Southern: Academic Center Building, Room 210 - Open Computer Lab
  • Zanesville: Elson Hall, Room 102 - Help Desk

Faculty and Staff

To verify your identity for password reset purposes, you will need to bring a photo ID to one of the following locations. If your department has a technician assigned to it, that individual also can reset your password for you.

Athens Campus

  • Bobcat Depot - Baker Center 112
  • IT Service Desk - WUSOC 171 (160 West Union St.)

Regional Campuses

  • Eastern: Shannon Hall, Room 227 - Eastern Campus Lab Annex
  • Chillicothe: Bennett Hall - Computer Lab
  • Lancaster: Herrold Hall, Brasee Hall, Student Services
  • Southern: Academic Center Building, Room 210 - Open Computer Lab
  • Zanesville: Elson Hall, Room 102 - Help Desk

If you are unable to travel to one of the above locations, please contact the IT Service Desk to discuss alternate methods of verifying your identity.