find my MAC/Physical Address?
How to find your MAC address (PDF) has instructions for many common operating systems and devices.
If your device is not listed in the above PDF guide, you can do a Google search for online instructions using your device's model name and a phrase like "find my MAC address" as the search terms, or you can try contacting the store or manufacturer.
download antivirus software?
How do I find information about clearing my browser cache?
You can find information on clearing your browser cache by visiting the following web page:
The site includes instructions for clearing your browser cache on the following browsers:
find my IP Address?
On a Mac OS 10.4, 10.5, 10.6
On Windows Vista, 7
get my Student/Applicant PID?
To obtain your PID you may contact the Admissions Office at 740-593-4100 or by email at email@example.com.
get my Voicemail password reset?
You can get your voicemail password reset by contacting the operators at 740-593-1000.
reset a network switch?
1. Unplug the power cable from the wall outlet.
2. Check and make sure the Ethernet cable from the wall is plugged into the uplink port.
3. Make sure an Ethernet cable is connected to the computer.
4. Plug the power cable back into the wall outlet.
get walk in assistance?
Walk in assistance is available at the Technology Depot in Baker Center 112. More information is available at http://www.ohio.edu/technology/depot/index.cfm
locate a computer lab?
Alden Learning Commons Lab: http://www.library.ohiou.edu/serv/lc/index.html
Baker University Center Lab: http://www.ohio.edu/oit/techdepot/bakerLab.cfm
reset my OHIO password - student or applicant
If you have secret challenge questions set up for your OHIO ID, then you can reset your password online:
You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.
If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.