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Undergraduate Majors

Ohio University's nine undergraduate colleges offer more than 250 programs of study. Students may select from a wide variety of majors, minors and certificates. While most undergraduate programs at the Athens campus are designed to be completed in four years, a limited number of two-year degree programs are available as well.

Customer Service Leadership Major (B.A.H.C.S.)

Major code BS6418

Patton College of Education
Human and Consumer Sciences
McCracken Hall
Athens, OH 45701
Phone: 740.593.2880
Fax: 740.566.8111
www.ohio.edu/education/academic-programs/human-and-consumer-sciences/

Robin Ambrozy, contact person
ambrozy@ohio.edu

Program Overview

The Customer Service Leadership major leads to a Bachelor of Applied Human and Consumer Sciences. This is an online bachelor completion degree, appropriate for students who have earned an associate's or technical degree and/or at least 60 semester hours at an accredited institution. This degree focuses on employer-to-customer and employee-to-employee relationships. The key customer service leadership concepts such as empathy, emotional intelligence, communication and awareness are applied in a variety of industries.

Admissions Information

For Freshman/First-Year Admission, Change of Program or External Transfer

No requirements beyond University admission requirements. This is a bachelor completion degree, so incoming students must have earned at least 60 semester hours at Ohio University or in transfer credits. T To obtain the documents necessary to change your major or externally transfer into the program you will need to speak with an eCampus Advisor based on students last name at the following link here.

Opportunities Upon Graduation

This degree can provide advancement opportunities in many different fields such as hospitality, retail, human services, law enforcement, utilities, nursing, health care administration, call centers and computer technology. Students have also used this degree as a stepping-stone into graduate programs.