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J. Warren McClure School of Information and Telecommunication Systems

Schoonover Center 360
Athens, OH 45701

Hans Kruse
Associate Professor and Director  
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Scripps College of Communication

Schoonover Center 100
Athens, OH

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Undergraduate Admissions

120 Chubb Hall
1 Ohio University
Athens, OH 45710

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Information & Telecommunication Systems  

The J. Warren McClure School of Information and Telecommunication Systems is one of only a few academic programs in the nation that concentrate on producing business savvy, technologically knowledgeable telecom professionals. McClure graduates harness the technology of networking to solve the problems of today's business enterprises.

The McClure School curriculum focuses on business applications for rapidly evolving technology. Our primary focus is on four sectors:

    *      How telecommunication systems technology works

    *      How this technology is applied to business operations

    *      Operating strategies and economic considerations within markets

    *      Social and government regulation of information network technology

In the last two decades of the 20th century, telecom technology changed rapidly during a time when telecom monopolies were being replaced by competitive markets. Companies of all sorts experienced a growing need for telecom expertise to cope with the resulting challenges and opportunities. Responding to this need, Ohio University developed the baccalaureate Communication Systems Management program. This innovative program, one of the first in the United States, officially launched in 1981. Distinguished Ohio University graduate J. Warren McClure—a former newspaper publisher, Gannet executive, entrepreneur, and philanthropist—enthusiastically supported the program. The school was named in his honor in 1988, to acknowledge his foresight, his original contributions, and active encouragement. In 2003, the Master in Communication Technology and Policy program was created. In 2006, CSM was renamed Information and Telecommunication Systems to reflect its industry roots more accurately.

The ITS faculty remains in close contact with business and industry professionals who understand the importance of a university-based education. As a result, the curriculum is continuously updated to encompass new technologies, new applications, and new approaches to problems. ITS graduates acquire the skills needed to achieve strategic and tactical objectives in a corporate environment.

Career Opportunities

The lifeblood of a modern business is its network. This intersection of networking technology and business practices encompasses a wide variety of jobs, and McClure graduates can be found in many different roles. The McClure School blend of theoretical study and practical experience continues to prove attractive to employers throughout the United States. A large percentage of McClure School graduates are employed by Fortune 500 companies.

Most work for non-telecom companies that rely on extensive networks, such as insurance companies, banks, or retail companies. Some recent titles are:

  • Telecom operations specialist

  • LAN engineer

  • Network administrator

  • Telecom analyst

Some McClure grads work for telecom equipment manufacturers or distributors, often in sales or sales support, with titles such as:

  • Major account manager

  • Sales engineer

  • Account executive

  • Corporate account manager

Telecom companies have frequent need of the skills of ITS graduates. These positions may involve technical work or sales.

These well known companies employ McClure ITS grads: Progressive Insurance, Fifth Third Bank, Abercrombie & Fitch, Verizon, Cincinnati Bell, Cisco Systems, NCR, Accenture, Kroger, AT&T, and more.


Special Features

From its beginning, the McClure School has recognized that keeping up with its ever-changing field would require special efforts. One source of guidance is the McClure Advisory Board, made up of successful telecom professionals from all corners of the field—voice and data, sales, management, and technology; service providers and service users; senior managers and relative newcomers. McClure students can participate in the Telecommunication Systems Management Association, the student organization run by and for ITS students. TSMA organizes field trips, brings speakers to campus, and provides student with the chance to build the person-to-person networks that are important in the industry. The school was one of the founding members of ITERA, the International Telecommunications Education and Research Association, and McClure faculty regularly serve as officers in this forum for telecom and networking professionals, educators, and researchers. McClure faculty and students regularly participate in ITERA and other conferences. In particular, ITS faculty are very active in the Association of Telecom Professionals, an organization of working managers that aims to "promote effective design, operation, and management of telecommunications voice and data systems." ITS faculty are active in the Center for Excellence in Telecommunications and Space, a joint effort of Ohio University and Morehouse College, Atlanta.

The ITS faculty believes that internship experience is extremely valuable for telecom pros-in-the-making. To this end, the McClure School grants credit for qualifying internships and works to help students make contact with prospective employers.

Every ITS student spends time in the networking lab, where small groups of students gain hands-on experience with the technology used in industry. The lab contains multiple traditional telephone systems, IP routers and switches, and VoIP systems. Many students choose elective courses that extend their lab experiences beyond the required lab courses.

Our Faculty

The faculty of the McClure School is as diverse as the school's curriculum. Faculty members have a wide range of backgrounds balanced between faculty whose expertise is primarily technical and those whose field of study is telecom policy and/or management. 

  • The technical faculty's expertise includes local and wide area network design and configuration, traditional telephony and its applications, and physical layer circuitry. Hans Kruse's work with NASA on space communication protocols applies to very wide area networks. John Hoag models the behavior of telecom traffic and networks. Andy Snow's technical background is in network reliability; he's also written on telecom project management. Phil Campbell's background is in customer contact centers, especially Automatic Call Distribution Systems. Tony Mele is an expert on the circuitry of the telephone network.

  • The policy faculty has wide experience with regulatory practices and their effects. Phyllis Bernt literally wrote the book on Shaping American Telecommunications, in addition to being an expert on gender and information technology. Herb Thompson worked on the staff of several states' public utilities commissions. Carol Ting studies the auction mechanisms by which cellular providers acquire rights to use portions of the radio spectrum. Lawrence Wood is interested in the relationship between telecom and rural economic development.

  • Many ITS faculty members have résumés that include years of practical industry experience. Phyllis Bernt, Andy Snow, and Hans Kruse were high-level corporate managers. Phil Campbell managed the development of telecom software tools. John Hoag is a highly sought telecom consultant.

To view our entire faculty, please click here.



ITS students receive the Bachelor of Science in Communication degree, with information and telecommunication systems as their major field of study. The curriculum is quite flexible, echoing the wide range of opportunity in the field. All students take a core of technology and policy-oriented ITS classes, a broad suite of business classes, and a useful series of communication classes. Students choose among a list of elective classes that includes: Wireless Communication, Network Security, Encrypted Communication, Competition and Market Structure, Privacy in the Information Age, International Communication Networks, and more. Further, ITS students complete a block of five non-ITS courses, called the Area of Concentration, chosen to further their individual career goals.

Scripps College of Communication

The Ohio University Scripps College of Communication is a leader in communication education—and it is the pride of Ohio University. Generally regarded as one of the top five programs in the nation, Scripps prepares students to be effective and responsible communicators in a global society and advances the field through creative activity and research on communication concepts, issues and problems.

Since its founding 40 years ago, Scripps has grown from just two schools – communication and journalism – to five schools offering more than 40 nationally acclaimed programs. These range from the very technical in the J. Warren McClure School of Information and Telecommunication Systems to the deeply theoretical in the School of Communication Studies – and everything in between in the E.W. Scripps School of Journalism, and the Schools of Media Arts and Studies and Visual Communication. In May 2006, the University received a commitment of $15 million from the Scripps Howard Foundation and the college was named in its honor.

Scripps also houses the WOUB Center for Public Media, which operates five public radio stations, two public television stations and one cable television station serving more than 60 counties. Through the center’s Student Development Program, more than 250 of the college’s students gain hands-on radio and television experience by assisting with the stations’ day-to-day operations.

Scripps has been recognized as “one of Ohio University’s most distinguished programs” by the Guide to 101 of the Best Values in America’s Colleges and Universities.

In the fall of 2010, Scripps was named a Center of Excellence in the state of Ohio.
Scripps alumni number 26,000 worldwide and are some of the most recognizable names, successful leaders and notable contributors in the field of communication.

Ohio University

Established in 1804, Ohio University is the oldest public institution of higher learning in the state of Ohio and the first in the Northwest Territory. Admission to Ohio University is granted to the best-qualified applicants as determined by a selective admission policy.