Personalized Medical Guidance

University Human Resources is pleased to announce that beginning July 1, 2012, faculty, staff and family members enrolled in one of the university's health plans will have access to a new Impact Employee Assistance Program (EAP) service - Personalized Medical Guidance (PMG).

PMG offers Direct Physician Access for:

  • Education and guidance for medical questions

  • Assistance in navigating the healthcare system

  • Access to an expansive advisory network

Experienced physicians serve as your healthcare guides and educators for:

  • Questions regarding medication costs, side effects and alternatives

  • Information on health concerns and medical diagnoses

  • Appointment assistance

  • Questions about medical procedures and test results

  • Understanding "Doctor talk"

  • Lifestyle changes to improve wellness

To access this valuable service, eligible members should contact IMPACT Solutions at 1-800-227-6007.