FAQs: Benefits Open Enrollment

ENROLLING

How do I enroll in benefits?
Online enrollment is being offered online directly through My Personal Information (MPI). Refer to the Open Enrollment User Manual for instructions.

Please keep in mind that you will need to use multi-factor authentication when logging into My Personal Information. Multi-factor authentication is a security feature that adds mobile app, text message, or telephone call verification to your login.

What happens if I do not participate in Open Enrollment?
If you do not take any action during open enrollment, your current benefit elections will remain in place except the health care flexible spending account or the  dependent day care flexible spending account.  Federal regulations require employees elect a flexible spending accounts each year.

How do I sign up for multi-factor authentication?
Follow the below steps to enroll in multi-factor authentication

  1. Make sure you are on an OHIO campus and connected to the wired network or the main "OHIO University" Wi-Fi for your initial setup. If you are unable to come to an OHIO campus, contact the IT Service Desk to request authorization to sign up remotely.
  2. Visit the IT home page at https://www.ohio.edu/oit
  3. Click on the “Multi-factor Authentication - Enroll now!” banner and follow the instructions

Visit https://www.ohio.edu/oit/multi-factor to learn more. If you need help signing up for multi-factor authentication, contact the IT Service Desk at https://www.ohio.edu/oit/help or stop by the Tech Guru desk at the Bobcat Depot.

Where can I find information regarding enrollment options and premiums?
Enrollment guides and the enrollment presentation schedule are available at: https://www.ohio.edu/hr/benefits/healthcare/openenrollment.cfm

Can I enroll in different plans at different family size levels? 
Yes, employees can enroll in the medical plan, vision plan, and dental plan at different levels.  For example, and employee can choose employee only coverage for medical, and then choose family coverage for vision and/or dental.  Employees can also waive one plan and enroll in another plan.  For example, and employee can enroll in employee + family medical coverage and waive vision and/or dental coverage.

When spouses are both OU employees, what enrollment rules apply? 
If both spouses/partners are OU employees, either spouse can enroll in each plan (medical, dental, vision, etc.).  “OU Spouses” can elect separate plans (such as two separate employee only plans) or one employee can choose to enroll in family coverage and include their spouse under that plan.  OU Spouses can even split up their family and each cover several different dependents.  If enrolling in a family plan, it is up to each couple to decided who will carry family coverage for each plan and who will be listed as a covered dependent.  Please note that when electing family plans (Employee +1 dependent or Employee + Family) premiums for the medical plans will be based on the highest salary of the two employees.  Also, “OU Spouses” should not both elect family plans covering the same dependents as our plans will only provide coverage for dependents under one plan, not both plans.  (Meaning there will not be double benefits paid.)

VISION
How do the vision plans cover progressive lenses?
There are two vision plan options for employees to elect.  For the Standard Plan, the employee may pay between $55 and $175 for progressive lenses depending on the type of lens and discount available from their in-network vision provider.  For the Enhanced Plan, the employee will pay no more than $55 for progressive lens provided by their in-network VSP provider.

Progressive Lens Type
Standard Plan Coverage
Enhanced Plan Coverage
Standard Progressive Lens
$55 Copay
$55 Copay
Premium Progressive Lens
$90 - $105 Copay Range
$55 Copay
Custom Progressive Lens
$150 - $175 Copay Range
$55 Copay

Employees can elect a vision plan, or makes changes to current elections during Benefits Open Enrollment.

SHORT TERM DISABILITY
Who should enroll in the short term disability plan?
 
All employees are encouraged to review the Short Term Disability plan and consider enrollment.  The Short Term Disability plan will provide a disability income benefit after 14 days of injury or disability or the exhaustion of sick leave, whichever is greater.  Newer employees or employees with low sick leave accrual balances may want to consider electing the benefit.  Please see https://www.ohio.edu/hr/benefits/disability/index.cfm for more details.  (A pre-existing condition clause does apply).

Premiums are based on your age and your salary and are paid on an after-tax basis. The weekly benefit amount is paid up to a maximum of $2,400 per week. The weekly benefit for the premium calculation is also capped at $2,400. Visit the following site to download the Short Term Disability Calculator: https://www.ohio.edu/hr/benefits/upload/STD_RATE_CALCULATOR_v3.xlsx

If I did not enroll in the Short Term Disability Plan last year, can I enroll now? 
Yes, if you did not enroll in the Short Term Disability plan last year, you can request the plan this year.

LOGGING IN

Why am I unable to access the system after entering my OHIO ID and Password?
Make sure you are entering just your OHIO ID (formerly known as Oak ID) and not your full email address. For example, if your email address is bobcat@ohio.edu, then your OHIO ID is 'bobcat'.

You must set up multi-factor authentication PRIOR to accessing My Personal Information and updating your benefits elections.

What is Multi-factor authentication? 
Multi-factor authentication is a security measure that turns an OHIO login into a two-step process:
1. Entering a password.
2. Confirming the login via smartphone app, text message, or automated phone call.

This confirmation step helps protect the university from data loss and you from identity theft should you fall victim to a phishing scam, because a scammer would need both your password and your phone to access your account. Learn more at: https://www.ohio.edu/oit/multi-factor/index.cfm

What if I don't have my OHIO ID and password?
If you do not currently use Ohio University's email system, you will need to activate your account.

If you have forgotten your password, please visit OIT's password reset page.

Is this site secure?
Yes, employees will use their OHIO ID and password to access the online benefits enrollment site.

USING THE SYSTEM

How do I specify which dependents should be covered for health and which for vision and dental?
This can be done after Updating Enrollments. Click Next to view the Cover Dependents page, then click the cover checkbox next to the dependents you wish to cover. This option will be available for each plan type, i.e. Medical, Vision, etc.

MAKING CHANGES

What if I need to make a change to my on-line open enrollment entry?
The system will be available during the annual benefits open enrollment period. You may make changes online during this period.

Can I change my personal information online?
Yes, visit My Personal Information at: http://www.ohio.edu/ebiz/myhr.htm

Can I make changes throughout the year if a family status change occurs?
Changes may be made at the time of a family status change through the normal paper process. Online enrollment will only be available during the annual open enrollment period.

CONFIRMATION

How will I know if I've enrolled correctly?
Once your enrollment is submitted you will see a screen listing your coverages. You may print this screen or download a confirmation statement for your records.

Will I receive a confirmation statement in the mail after I enroll online?
No, you may print a copy of your confirmation statement at the end of the online enrollment process. 

MISCELLANEOUS

Can I still submit a paper enrollment form?
No, all enrollment is electronic using the online system.

What if I have a question regarding my enrollment?
If you have a question regarding on-line enrollment call Human Resources at 740.593.1636 between 8am- 5pm M-F. You may also email your question to benefits@ohio.edu

I am unable to open the links to various forms throughout the online enrollment site; where can I find these forms?
Forms are available (in alphabetical order) from the following website: www.ohio.edu/hr/forms.cfm

You may also call Human Resources at 740.593.1636 to request forms.




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