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SpectrumU On-Campus Video Streaming

SpectrumU

Ohio University Housing and Residence Life is proud to provide SpectrumU video streaming service for our on-campus residents since January 2020. SpectrumU is a video streaming service that uses residents’ OHIO email to give them access to 130 live channels and over 7,000 hours of On-Demand content. Wired TV cable connections are no longer available on campus.

When connected to the Ohio University wired or wireless internet, SpectrumU allows on-campus residents have access to our expanded channel lineup and stream On-Demand content. When not connected to the campus network you are still able to use the service, but some content will be unavailable.

Setup Instructions

The SpectrumU app is available for smartphones, tablets, computers, streaming devices, and certain smart TVs. To download the SpectrumU app you can visit the Apple App Store, Google Play Store. In the Roku Channel Store, you must download the Spectrum TV app, follow the instructions, enter the activation code and sign in using your OHIO email address.

Note, not all streaming devices support SpectrumU. Amazon Fire Sticks and Fire TVs, PlayStation, and Xbox are not supported devices and are unable to stream SpectrumU. For a comprehensive list of supported devices see below.  If there is no standalone SpectrumU app for your supported device, download the Spectrum TV app. You will then log in using your OHIO email and password, if given an choice use the SpectrumU login option.

Before downloading and logging into the SpectrumU app on a device, make sure you are connected to the campus network. Laptops and smart phones can connect to the "eduroam" network, other devices such as Roku or other streaming devices must connect to "Ohio University Guest" network. If you have a Roku or other streaming device, you need to first register the device on wireless.ohio.edu, you will need to find your devices MAC address to complete the wireless registration. Once registered you will be able to connect these devices to the "OHIO University Guest" wireless network.

When signing into SpectrumU, if prompted for the domain, enter "ohio.edu". On-campus residents sign into SpectrumU using their OHIO email address and password.

SpectrumU Supported Devices

  • All major Android™ smartphones and tablets running Android™ 5 or above
  • iPhone, iPad or iPod touch running iOS® 11 or above
  • Kindle Fire Phone and all Kindle Fire models except for the first-generation model
  • Mac: Safari 7 or newer, Firefox 45 or newer or Chrome 43 or newer
  • PC: IE 11, Chrome 43 or newer, Firefox 45 or newer or MS Edge 12 or newer
  • Roku: All second generation or later video players and TVs
  • Apple TV: All fourth and fifth generations devices OS 12.0 or newer
  • Chromecast: All first, second, or third generation devices

Watching on PC

To watch using your computer go to watch.spectrum.net, Click the “Sign into SpectrumU” button at the bottom of the page. On the next screen you will then enter ohio.edu as the school domain. You will then log in using your OHIO email.

SpectrumU Signin 1
SpectrumU Signin 2

 

 

 


Troubleshooting

SpectumU is a service for on-campus resident's only, off-campus student's do not have access.

Make sure you are using a SpectrumU supported device listed above and connected either the eduroam or OHIO University Guest network. See the setup instructions above to register a streaming device for Ohio University Guest network use.

In a web browser, and on some platform's apps, the SpectrumU app and the Spectrum TV app are two different things. Your OHIO email will not allow you to access the Spectrum TV app if there is a SpectrumU app.

When you are not connected to the OHIO wireless or wired internet you are unable to watch all channels. Some channels like local, sports and news channels are blacked out off campus.

 


Service Requests

Before contacting the service desk please be sure you are attempting to log into SpectrumU, and that you are using your correct OHIO email and password. You can reset your OHIO password here.

If you encounter problems, do not contact Spectrum directly. Instead, contact the OIT help desk at 740.593.1222, or email them at servicedesk@ohio.edu.