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Work Center

The Facilities Work Center is the first point of contact for Maintenance, Custodial and Grounds requests. Customers can call the Facilities Work Center at 593-2911 and be connected with a representative 24/7 who will coordinate response to all issues.

The Work Center’s primary mission is to act as the liaison between the University community and Facilities.

The Facilities Work Center staff receives work requests (work orders) from within the University community and distributes them to the appropriate trade/custodial personnel.

All work requests are processed through the Facilities Work Center. Utilizing TMA, a Computerized Maintenance Management System (CMMS), we have the ability to receive work orders by phone, fax, walk-in and via the Internet.

We strongly encourage our customers to use the online work request to provide services that are tailored to your needs and requirements.

If you have any questions or feedback,
please contact Shari Smith, 740-593-2911 or smiths15@ohio.edu.


Facilities Management Work Center
1 Riverside Drive
Athens, Ohio 45701

Telephone: (740) 593-2911
Fax: (740) 593-0638
Web: Work Request Online, Access Control