COMPLAINT RESOLUTION AT OHIO UNIVERSITY
Ohio University strives to provide the highest quality educational opportunities available. However, if a conflict does arise, our efforts are meant to resolve your grievances, complaints, and concerns in an expeditious, fair, and amicable manner. If an issue cannot be resolved by Ohio University’s internal processes, you may choose to file a complaint with your state of residence. Click HERE to see the complaint process for each state.
Complaint Resolution Structure
Academic Matters: Students residing outside the State of Ohio while attending Ohio University who would like to file a complaint related to academic matters should follow the process outlined in the Student Handbook.
Academic Grievances: A student may grieve academic matters not involving grade changes. These issues may include course content and instructor behavior. Before pursuing such a grievance, students should familiarize themselves with the importance of academic freedom to the educational environment of the university. Ohio University supports the idea that protecting academic freedom at the institution is the responsibility of students and faculty alike. Ohio University takes the position that academic freedom protects faculty and students’ research and scholarship activities as well as material introduced in the classroom and must be assured during the academic appeal process. However, instructors are expected to show proper judgment in the classroom and should avoid persistently intruding material which has no relation to their subject.
A statement defining academic freedom which is based on language supported by the Association of American Colleges and Universities can be found HERE. Students should familiarize themselves with this statement before deciding whether to pursue a grievance related to an academic matter.
If a student wishes to grieve an academic matter that is not protected by academic freedom as defined below, the student should first seek resolution of the matter with the instructor. If resolution is not reached, the student should take his or her grievance to the department chair or school director. If resolution cannot be reached at that level, the student should consult the dean of his or her college.
The student should be aware that they may contact the Office of the Ombudsperson, Baker University Center Room 501, 740-593-2627, for advice and counsel at any time during the academic grievance processes described above.
Discrimination and Equity Issues: All discrimination and equity issues should be filed with the Office of Equity and Civil Rights Compliance.
Equal Opportunity and Accessibility: All equal opportunity obligations, including affirmative action, and efforts to fulfill ADA/504 requirements should be sent to the Office for Equal Opportunity and Accessibility.