Beginning at 9 a.m. on Monday, August 24, OhioHealth will operate the Ohio University COVID-19 Response Hotline, 877-OU-COV19 (877-682-6819), which can be accessed seven days per week by Ohio University students and employees that are experiencing COVID-19 symptoms. Hours of operation will be Monday through Friday from 9 a.m. – 9 p.m. and Saturdays and Sundays from 9 a.m. – 5 p.m.
The COVID-19 Hotline is a first stop for all current students on all campuses to ask COVID-related questions, to be connected to further resources including potential testing at an OhioHealth testing site or guidance to alternative testing sites, and to submit reports of positive COVID-19 tests. Students can use the hotline to access treatment and management of your individualized needs as part of expanded services through expanded student health services. If a COVID test is needed, the Ohio University COVID-19 Response Hotline will work with a provider to place the order. It is important to note that a provider’s order is required for COVID-19 testing.
The COVID-19 Hotline is a first stop for all current employees on all campuses to ask COVID-related questions, to be connected to further resources including potential testing at an OhioHealth testing site or guidance to alternative testing sites, and to submit reports of positive COVID-19 tests. Employees can also receive return to work assistance and management in accordance with COVID-specific University protocols. If a COVID test is needed, the Ohio University COVID-19 Response Hotline will work with a provider to place the order. It is important to note that a provider’s order is required for COVID-19 testing.
The COVID-19 Hotline is a first stop for all Eligible Individuals to ask COVID-related questions and to be connected to further resources including testing, symptoms, exposures, case management, and University protocols. Hotline staff will educate callers about the Services, assess callers for symptomatic testing options, accept reports of positive COVID-19 tests, and, if necessary, direct individuals who report experiencing a medical emergency to the nearest hospital emergency room.
To help prevent the spread of disease to others, we ask anyone with a fever or other symptoms to self-isolate and call the Ohio University COVID-19 Response Hotline.
What symptoms should I look for?
- A fever of 100.4°F or higher
- Sore throat
- Nasal congestion / runny nose
- Body aches or body chills
- New/unexplained headache
- Shortness of breath
- Nausea or vomiting
- New loss of taste or smell
Call 911 if you are experiencing life-threatening symptoms (e.g. persistent pain or pressure in the chest, new confusion, severe shortness of breath, inability to wake or stay awake, bluish lips or face).
- To find out how to get tested, call the Ohio University COVID-19 Response Hotline at 877-OU-COV19 (877-682-6819)
- If a COVID test is needed, the Ohio University COVID-19 Response Hotline will connect with a provider who will order the test for you and provide information regarding a testing location.
- A provider’s order is required for COVID-19 testing. Once that order has been placed, you and the provider will decide on a testing location.
- Note: Random testing of students and employees will take place to identify asymptomatic carriers of the virus and monitor its prevalence.
If you are sick, it’s important to self-isolate and follow these precautions.
- Stay Home: Stay home from work or school if you are sick.
- If a student has an available option to go to a permanent residence, they are encouraged to do so and must remain in their residence hall room until they can leave campus. If the student does not have an available option to go to a permanent off campus residence, the University will provide the student with alternative options depending on their specific needs.
- Social Distance: avoid close contact (less than 6 feet) with anyone in your household. Sleep in a separate bedroom and use a separate bathroom if possible.
- Monitor Your Symptoms: check your temperature twice daily and watch for increased fever, shortness of breath, confusion, or any respiratory symptoms. If symptoms worsen, notify your doctor immediately.
- Cover Your Cough: Cough and sneeze into your sleeve or inner elbow. Do not cough into your hands or into the air. If available, cough into a tissue and throw it into a trashcan.
- Wash Your Hands: Wash hands often with soap and warm water and/or alcohol based hand sanitizer, scrubbing your hands for at least 20 seconds. Wash your hands after sneezing or coughing, after going to the bathroom, and before eating or drinking.
- Wear a Mask: Wear a facemask when around others. Always wear a facemask (if available) if you have to leave your home (such as to go to a medical facility).
- Don’t Touch: avoid touching your eyes, nose, and mouth.
- Don’t Share: avoid sharing items with others as they can spread infection.
- Call First: If you do need to seek urgent medical care, call the facility first to let them know you are on your way.