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STUDENT IT RESOURCES

OHIO UNIVERSITY - CHILLICOTHE

 

Information and Technology Services at Ohio University - Chillicothe has been established to serve the technology needs of students, faculty and staff.  We are dedicated to keeping our computing facilities and offices at the forefront of emerging and new technologies. We currently have almost eight hundred computers on campus. Over five hundred of those computers are in computer labs or public spaces. We have ten instructional labs, two open computer labs, public access stations in the Learning Commons, Library, Bennett Hall, and other areas across the OUC campus. Our staff maintains the computer and networking systems, web pages, compressed video and distance learning classrooms, and all types of audio/visual equipment on the OUC campus.

 

 

CONTACTING THE HELP DESK

The main telephone number is 740.774.7212 or 740.774.6079.  Our walk-up counter is located in the Stevenson Center just inside the main entrance. The Help Desk  is open and staffed to assist with computer, audio/visual and instructional support requests, issues and training. The Athens OIT Helpdesk can be reached by by calling 740.593.1222, or their web page can be found (here).

 

 

HOURS OF OPERATION - FALL & SPRING SEMESTERS:

Monday 8:00 a.m. - 7:30 p.m.

Tuesday 8:00 a.m. - 7:30 p.m. 

Wednesday 8:00 a.m. - 7:30 p.m.

Thursday 8:00 a.m. - 7:30 p.m.

Friday 8:00 a.m. - 5:00 p.m.

Closed Saturdays/Sundays/University Holidays*

 

HOURS OF OPERATION - SUMMER SESSION:

Monday 8:00 a.m. - 6:00 p.m.

Tuesday 8:00 a.m. - 6:00 p.m. 

Wednesday 8:00 a.m. - 6:00 p.m.

Thursday 8:00 a.m. - 6:00 p.m.

Friday 8:00 a.m. - 5:00 p.m.

Closed Saturdays/Sundays/University Holidays*
 

HOURS OF OPERATION - BREAKS:

Monday 8:00 a.m. - 5:00 p.m.

Tuesday 8:00 a.m. - 5:00 p.m. 

Wednesday 8:00 a.m. - 5:00 p.m.

Thursday 8:00 a.m. - 5:00 p.m.

Friday 8:00 a.m. - 5:00 p.m.

Closed Saturdays/Sundays/University Holidays*

 

 

SERVICES

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As part of Ohio University, the staff of the Help Desk and Information & Technology Services on the Ohio University - Chillicothe campus, strive to provide the best, and most efficient service possible to the students, faculty and staff. These services include:

➢  Computing Resources for Students
➢  Access to Wired & Wireless Networks
➢  Printing Resources
➢  Software & Hardware Sales

➢  Student Software Downloads
➢  Equipment Loan

 

 

Our Computing Resources:

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Our classrooms, labs, public spaces and offices are equipped with computer equipment. Most computers at OUC run Windows 7. These Computers have the following software installed: Adobe Flash Player; Adobe Acrobat Reader; Audacity; Microsoft Office 2013; Open Office; Cute PDF; Cyberlink DVD; Google Chrome; InfanView; Microsoft Photostory; Windows Moviemaker; Microsoft Silverlight; Windows Media Player; Mozilla FireFox; Internet Explorer; Java; Picasa; QuickTime; VLC Media Player; Real Player Lite; Roxio CD Creator; Sophos Managed; SPSS (Installed in certain computer labs, Stevenson 19, and The Learning Commons private study rooms).

 

There are also many Macintosh computers on campus running OSX 10.9 These Computers have the following software installed: Adobe Flash Player; Adobe Acrobat Reader; Adobe CS6; Microsoft Office 2011; Open Office; Google Chrome; Microsoft Silverlight; Windows Media Player; Mozilla FireFox; iPhoto; Safari; Java; Picasa; QuickTime; VLC Media Player; Sophos Managed.


All of the classrooms at OUC are equipped with an instructor computer (PC), computer projector, digital presenter, DVD/VHS player and an amplified audio system.

 

 

Acceptable Use Policy & Procedure:

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The purpose of this policy is to provide guidance and establish expectations for members of the university community as they use Ohio University's information technology resources. The University's policy can be viewed by clicking (here).

 

 

Wired & Wireless Network Access:

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Our staff provides training and technical support for the NextGen wired and wireless computer network on the Chillicothe campus.  All university computer equipment is registered and connected to this university wide computer network, and connectivity is available in all buildings, and many open & public spaces across the campus.  Students can connect personal computers, tablets, cell phones, or other wireless devices, with a current OHIO ID and password. To learn more about network registration, please chick (here). For "Guides To Connect To The Ohio University Wireless Network", please click (here). For questions regarding connecting devices, technical support, please contact the Ohio University - Chillicothe Computer Help Desk at 740.774.7212 or 740.774.6079.

 

 

Printing Resources:

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Our staff supports the many color and B&W printers located in all buildings across the campus.  Printers are located in individual offices, office common areas, computer labs, the Learning Commons, and in Quinn Library.  Public, pay-to-print service, is only located in the Learning Commons, and in Quinn Library, and  prints can be picked up and paid for at the IT Services Help Desk or the Library Service Desk.

 

 

Software & Hardware Sales:

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Questions about purchasing software and hardware for personal use? Please contact the
Ohio University - Chillicothe Computer Help Desk at 
740.774.7212 or 740.774.6079 for availability and pricing.  We have Macintosh and Windows operating systems, Microsoft Office, and used Macintosh and PC for sale. 

 

 

Equipment For Loan:

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➢  STUDENTS

Coming soon!!!

 

 

Semi-Private Collaborative Rooms With Computers:

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We provide open computing areas for students, and semiprivate group collaboration rooms, which are open unless otherwise reserved. Reservations for these semiprivate group collaboration rooms can be made by phone or in person by contacting the Computer Help Desk.

 

Questions about locating and technology for use on campus? Please contact the Computer Help Desk at 740.774.7212 or 740.774.6079, or visit the walk-up counter in the Stevenson Center.

 

 

Public Computing Spaces:

➢  Location: Stevenson Center - Learning Commons

➢ (41) Macintosh & PCs, pubic access computers with pay to print (B&W

and Color).

 

HOURS OF OPERATION - FALL & SPRING SEMESTERS:

Monday 8:00 a.m. - 7:30 p.m.

Tuesday 8:00 a.m. - 7:30 p.m. 

Wednesday 8:00 a.m. - 7:30 p.m.

Thursday 8:00 a.m. - 7:30 p.m.

Friday 8:00 a.m. - 5:00 p.m.

Closed Saturdays/Sundays/University Holidays*

 

HOURS OF OPERATION - SUMMER SESSION:

Monday 8:00 a.m. - 6:00 p.m.

Tuesday 8:00 a.m. - 6:00 p.m. 

Wednesday 8:00 a.m. - 6:00 p.m.

Thursday 8:00 a.m. - 6:00 p.m.

Friday 8:00 a.m. - 5:00 p.m.

Closed Saturdays/Sundays/University Holidays*
 

HOURS OF OPERATION - BREAKS:

Monday 8:00 a.m. - 5:00 p.m.

Tuesday 8:00 a.m. - 5:00 p.m. 

Wednesday 8:00 a.m. - 5:00 p.m.

Thursday 8:00 a.m. - 5:00 p.m.

Friday 8:00 a.m. - 5:00 p.m.

Closed Saturdays/Sundays/University Holidays*

 

➢  Location: Stevenson Center - Learning Commons

(3) Private study and group meeting rooms with PCs and pay to print (B&W

and Color). These Room can be reserved at the Help Desk .

Hours of Operation – Same as Learning Commons. 

 

➢  Location: Stevenson Center - Quinn Library

➢ (19) PCs, pubic access computers with pay to print (B&W and Color).

Hours of Operation – Same as Learning Commons. 

 

➢  Location: Stevenson Center Room 19*

➢ (20) PCs, pubic access computers with pay to print (B&W and Color).

*Hours of Operation – Same as Learning Commons

unless otherwise reserved.

 

➢  Location: Bennett Hall 1st Floor West End

➢ (9) Thin clients connect to a full size display with complete suite of software

and internet access.

Hours of Operation – Available when building is open.

 

 

FOR MORE INFORMATION, CONTACT:

Ohio University - Chillicothe Computer Help Desk
T: 740.774.7212
T: 740.774.6079 
OUC-HelpDesk@ohio.edu

 

 

HELPFUL STUDENT LINKS

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➢  Bobcat Depot Bookstore (OUC)

➢  Bobcat Depot (ATHENS OIT)

➢  Bobcat Depot Software (ATHENS OIT)

➢  Box (Student Version) Cloud Storage

➢  Install the mobile app

➢  Box for iOS
➢  Box for Android

➢  Email (Catmail - Web Interface)

➢  Guest Accounts (ATHENS OIT)

➢  Microsoft OneDrive (Student Version) Cloud Storage

➢  My OHIO Account Support (ATHENS OIT)

➢  MyOHIO Student Page

➢  My Personal Information

➢  Network Registration (Personal Wireless Devices)

➢  Ohio ID Activation

➢  OIT Service Catalog (ATHENS OIT)

➢  Password Reset (Self Service)

➢  When to Work (Participating Departments)

➢  Workforce Time Entry

 

 

STUDENT SOFTWARE DOWNLOAD LINKS

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➢  Office 365 Pro Plus (Student Version)

➢  Installation Guide (.PDF)

➢  Sophos Antivirus (Student Version)

➢  Installation Guide (.PDF)

 

 

SELF HELP GUIDES

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➢  Wireless Network Guides - Connecting To Ohio University WiFi

➢  Wireless Access Overview (.PDF)

➢  Guest Access (.PDF)

➢  Windows Computers (.PDF)

➢  Macintosh Computers (.PDF)

➢  ChromeBook Computers (.PDF)

➢  Linux Computers (.PDF)

➢  Mobile Devices (.PDF)

 

➢  Catmail User Guides - Connecting To Ohio University

➢  Mobile Device Setup (.PDF)