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Video Streaming Service for On-Campus Residents

SpectrumU

Ohio University Housing and Residence Life is proud to announce the introduction of SpectrumU for our on-campus residents beginning in January 2020. SpectrumU is a video streaming service that uses residents’ Ohio ID to give them access to 130 live channels and over 7,000 hours of On-Demand content including HBO and ESPN.

When connected to the Ohio University wired or wireless network, SpectrumU allows on-campus residents have access to our expanded channel lineup and stream On-Demand content. When not connected to the campus network you are still able to use the service, but some content will be unavailable.

The SpectrumU app is available for smartphones, tablets, computers and certain smart TVs. To download the SpectrumU app you can visit the Apple App Store, Google Play Store or Amazon App Store to download SpectrumU.  To avoid finding the SpectrumTV app, which is a separate app, residents should search for “SpectrumU,” not just “Spectrum”.

Here is a list currently supported devices. An Apps for Xbox are expected in 2021.

• All major Android™ smartphones and tablets running Android™ 5 or above

• Apple TV, iPhone, iPad or iPod touch running iOS® 11 or above

• Kindle Fire Phone, all Kindle Fire models except for the first-generation model

• Mac: Safari 7 or newer, Firefox 45 or newer or Chrome 43 or newer

• PC: IE 11, Chrome 43 or newer, Firefox 45 or newer or MS Edge 12 or newer


Watching on PC

To watch using your computer go to watch.spectrum.net, be sure to then click the “Sign into SpectrumU” button at the bottom of the page. On the next screen you will then enter ohio.edu as the school domain. You will then log in using your Ohio ID.

SpectrumU Signin 1
SpectrumU Signin 2

 

 

 


Troubleshooting

The first time you log into the SpectrumU app, make sure you are connected to the campus network.

The SpectrumU app and the Spectrum TV app are two different things, your OHIO ID will not allow you to access the Spectrum TV app.

When watching on a laptop or desktop, SpectrumU is supported by all internet browsers. However, after testing Google Chrome seems to be the most reliable. If SpectrumU is not working for you in your browser, please try a different browser before contacting the service desk.

When you are not connected to the campus WIFI or wired network you are unable to watch all channels. The channels blacked out off campus include local, sports and news channels.

 


Service Requests

Before contacting the service desk please be sure you are attempting to log into SpectrumU, and that you are using your correct Ohio ID and password. You can reset your Ohio password here.

If you encounter problems, please do not contact Spectrum directly. Instead, please contact the OIT help desk at 740.593.1222, or email them at servicedesk@ohio.edu.