- Ph.D., University of Illinois, 1997. Business administration.
- MBA, University of Memphis, 1992. Management.
- BS, Union University, 1983. Computer science/business administration.
Pedagogy, servant leadership, organizational justice.
Over seven years' civilian service for the Department of the Army, primarily as computer specialist, security specialist, and total quality management facilitator.
- “OB in a Video Box: Using Remember the Titans as a Microcosm of the Organizational Behavior Class,” Journal of Management Education, Vol. 33, No. 4 (2009), pp. 490-513.
- Art Imitates Life: Using Movies and Music in Principles of Management, New York: Wiley, 2008.
- Art Imitates Life: Using Movies and Music in Organizational Behavior, New York: Wiley, 2006.
- “All I Really Need to Know I Learned in Kindergarten: How Dr. Seuss Reinforces Management Concepts and Promotes Community Citizenship,” with Debra Comer, Journal of Management Education, Vol. 29, No. 6 (2005), pp. 870-887.
- “Patients and Physicians as Stakeholders: Justice in the Medical Context,” with Carol Kulik, Social Issues in Management, Vol. 2 (2002), pp. 77-101.
- “Contact Points and Flash Points: Conceptualizing the Use of Justice Mechanisms in the Performance Appraisal Interview,” Human Resource Management Review, Vol. 12 (2002), pp. 101-123.
- “Customer Perceptions of Justice in Service Transactions: The Effects of Strong and Weak Ties,” with Carol Kulik, Journal of Organizational Behavior, Vol. 22 (2001), pp. 743-757.
- “Demographics in Service Encounters: Effects of Racial and Gender Congruence on Perceived Fairness,” with Carol Kulik, Social Justice Research, Vol 13., No. 4 (2000), pp. 375-402.