Ohio University

Customer Service Leadership

Ohio University's Bachelor of Applied Human and Consumer Sciences in Customer Service Leadership offered by the Patton College of Education is an online program designed for associate's degree graduates who want to further their education and advance their careers. Learn to communicate clearly, interact well with people, demonstrate ethical leadership and develop problem-solving skills that are effective within organizational structures—all valued characteristics for customer service representatives who play a critical role in providing an interface between customer and organizations.

Curriculum information for customer service leadership

Learn more about the Patton College of Education and the customer service leadership program

Admission Requirements

  • A conferred associate's degree (A.A., A.S., or A.A.S.) or 60 semester credit hours from a regionally accredited community college, regional campus, technical college, or university
  • Combined grade-point average (GPA) of 2.0 or higher

Review application instructions including important dates and deadlines


Online and Distance Education is Affordable

Ohio University maintains its commitment to an accessible education through affordable tuition. Academic programs are offered at specific rates in accordance with its campus offerings.

View tuition rates for online and distance programs


Many Credits Transfer

At OHIO, your previous coursework may apply toward an online bachelor’s degree.

Learn more about transferring credit