To clear the browser cache and history in IE:

1. Launch an Internet Explorer browser window
2. Click Tools, then Internet Options
3. On the General tab, click the “Delete Files” button, ensure “delete all offline content” is checked and click OK
4. To clear the browser history, click the “Clear History” button on the General tab

To clear the browser cache in Firefox:

1. Launch a Firefox browser window
2. Click Tools, then Clear Private Data
3. Ensure all items are checked and click “Clear Private Data Now”

To clear the browser cache in Safari:

1. Launch a Safari browser window
2. Select Safari, then “Empty Cache”
3. Click “Empty” to confirm