Bobcat Ohio

Bachelor's of Science Communication Studies

Craig R. Patton


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cp232305@ohio.edu

 

 

Resume

 

Craig R. Patton, MCSE, MCSA
203 Providence Hill Drive, Apt. 47 - Ashland, Kentucky 41101
Phone: (606) 585-8299 - Email: craig.patton@live.com

 

INFORMATION SYSTEMS DIRECTOR / NETWORK SERVICES MANAGER
Proven Technical & Management Expertise in a Career Spanning 15+ Years

 

Technically sophisticated and business-savvy management professional with a pioneering career reflecting strong leadership qualifications coupled with “hands-on” IT and networking expertise. Maintaining a focus on achieving the bottom-line results while formulating, implementing advanced technology, and business solutions to meet a diversity of needs.

T Strategic Planning / Business Solutions / Team Leadership / Budgeting / Project Management
Capital Expenditure Planning / Vendor Relations / Communications Management

 

Professional Experience

INFORMATION SYSTEMS MANAGER, The Herald-Dispatch, Huntington, W.V.                        2011 - Present

I was recruited to replace their outgoing information systems director at this locally well known newspaper organization with more than 200 users. Hire, train, develop, and lead the technical team. Manage capital budget and operating budget. Scope of position is expansive and includes departmental direction and full design, installation, engineering, implementation, support, training, administration, and management authority for:

-LAN/WAN Network Services                                            -PC Desktop Systems
-24x7 Data Center Computer Operations                      -Windows Systems Administration
-Apple Systems Administration                                         -Linux Systems Administration
-Applications Systems                                                        -Database Administration
-Web/Internet Administration                                             -Help Desk Operations

NETWORK MANAGER, Complete Service In Computing, Ashland, KY                                               2005 - 2011

Built and managed Information Systems, Technical Support, Production, and Repair Departments for this start-up PC service and support organization. Supervised staff, oversaw computer operations, and managed budgets. I managed the day-to-day operations of the organization to ensure that it kept and maintained a high standard of client customer service. Developed and trained a team to provide support to a culturally diverse international customer base.

DIRECTOR OF TECHNICAL SERVICES, Computer Connections Plus, Russell, KY                       1999 - 2005

Troubleshooting, repair and upgrading of personal and business PCs. Troubleshooting of network problems both software and hardware.  LAN/WAN management, design, implementation, troubleshooting, and repair.  Windows NT 4.0, Windows 2000, and Windows 2003network design, implementation and management.  I implemented, designed, and managed Novell Netware networks. I was responsible for employees in IT Department, responsible for decision making for the IT Department and the company as a whole. I personally take care of over 100 companies including; local government departments, county government departments, law firms, CPA firms, medical and doctor offices, physical therapy centers, and  small to medium size businesses.

COMPUTER TECHNICIAN, C.M. Love & Company, Huntington, WV                                                   1993 - 1999
Education & Credentials

Ohio University – Athens, OH
B.S Communication Studies, completed 4 years of study

Ohio University – Athens, OH
A.A.B. Computer Science Technology, currently pursuing

Ohio University – Athens, OH
A.A.S. Social Sciences, completed 2 years of study

Technical Certifications:
    MCSE - Microsoft Certified Systems Engineer
    MCSA - Microsoft Certified Systems Administrator
    MCP - Microsoft Certified Systems Professional
    A+ - CompTia A+ Certified Service Technician

Recent Technical Training:
    Cisco Router Programming & Internetworking
    Network Administration for Linux Systems