This two-part seminar, "CommonSpot Content Contributors," is presented as a combination of lecture, demonstration, and hands-on learning. We intend to teach content contributors what they need to know in order to maintain an existing site in CommonSpot.
The entire first session is prerequisite for the second session.
The "CommonSpot Content Contributors" seminar has no other pre-requisites. We assume that content contributors will be working under the oversight of their subsite's pagemaster, who will be responsible for the basic design trade-off decisions.
These seminars will not cover everything there is to know about using CommonSpot. What we do aim to do is to bring you up to a reasonable level of comfort with the essentials, and to expose you to a wide enough range of CommonSpot features that you can develop a useful level of intuition as to how the authors of this software approach the whole Web site content management business. That will serve as a foundation for your own exploration, which will be aided by these on-line tutorials, the Quick Reference Guide (a 0.5 MByte PDF file, revised on December 4, 2007; this applies to CommonSpot V4.6, Service Pack 1), and the official documentation.
For many people, we believe that one or more of the following areas will prove to be significant advantages of CommonSpot:
The current version of CommonSpot is designed to create pages that can be viewed with a wide range of modern graphical browsers, on Windows, Macintosh, and other platforms. Viewing the sites with text-based or older graphical browsers is likely to have some problems.
Site creation and updating require the use of Microsoft Internet Explorer, version 5.0 or later, on Windows versions prior to Vista, or Firefox, version 1.0.4 or later, on Linux, Macintosh, or any version of Windows, but in all cases, with cookies and scripting enabled (this includes de-activating any pop-up-window blockers). To reduce the risk of compromising your personal computer's security that would result from having cookies and scripting generally enabled in order to work with CommonSpot, we suggest that you follow the separate instructions for configuring Internet Explorer, or for configuring Firefox. If you have a pop-up blocker that can be configured to trust certain servers, then the list of servers that the pop-up blocker must trust is the same as that given for IE or Firefox to trust in the above-linked pages.
Authoring with Firefox involves different code in CommonSpot, so you may well find that a bug in one does not occur in the other. Please let us know if you encounter any such problems, so that we can bring them to the attention of PaperThin's developers.
The current version of the Rich Text Editor is not able to preserve some common HTML constructs, even if you enter them correctly by hand in the HTML view. CommonSpot cannot be used to create pages using HTML <FRAME> tags. Because it is impossible to refer someone to a particular resource in a framed environment, except by providing the frame home page, and then a sequence of clicks to bring up the particular information, this is no great loss. Most of the advantages of frames (e.g., having one file to update for a uniform set of navigational links) are achieved in CommonSpot by using templates.
CommonSpot uses the browser to do a significant part of the work while you are creating or revising page content, mostly through Javascripting, while the server interacts with the "back-end" database of elements and uploaded documents. Frequently, the visible response is assembled in a window that is located off-screen until it is ready; in such cases, the only evidence of activity will be the creation of that window's segment of the task bar. As a result, you will at times see little or no visible result from clicking on a button. Do not re-click; instead wait for the system to catch up with you. Be especially cautious about this at first, while you are developing your intuition for CommonSpot's reaction-time. There are some situations where a second click will create problems that can require systems staff to resolve.
There is a maximum size of about 3 MBytes for uploaded files, including graphic images and binary documents such as Word's ".doc" and Acrobat's ".pdf" files.
As illustrated below, the Ohio University home page and the Bicentennial subsite are already being served from the newer CommonSpot Front Door server ("www.ohio.edu"). Any attempt to get any of those pages from the older VMS Front Door server ("www.ohiou.edu") results in an HTTP protocol "redirect," telling the browser to ask for that page from the CommonSpot Front Door server, instead. The VMS Front Door server continues to serve many subsites, including (at the time the graphic was drawn) the Policy and Procedure Manual and the Athens Campus Map and Tour. Any attempt to get any of those pages from the CommonSpot Front Door server results in a redirect, telling the browser to ask for that page from the VMS Front Door server, instead.
The diagram shown above is simplified; in fact, the CommonSpot Front Door involves three separate servers: the authoring server, "author.admsrv.ohio.edu," the read-only public server, "www.ohio.edu" (sometimes referred to as the "ROPS"), both of which are shown in the diagram, and also their shared "back-end" database server, which is not shown. Pages viewed from the two CommonSpot servers will be identical, except that redirection happens for the public server, but not for the authoring server.
You work on pages in your subsite in CommonSpot by accessing those pages with URLs that look like:
Once you are satisfied with a new page, or with a change to an existing page, you will instruct CommonSpot to "publish" that update, and it will be visible immediately from the authoring server. A separate process updates the public server, typically within a few minutes. When the update flow from the authoring server to the public server is obstructed, it is obstructed for every page author, and it requires manual intervention by systems staff to revive it, so the sooner we know about it the better. After submitting your changes for publication, always confirm that your updates are visible to the public. If not, wait ten minutes and re-load the page. If still not right, contact the OIT Service Desk immediately, at 593-1222, to report the problem.
Many terms will be introduced as they are used, but there are a few that should be presented right away (some of which we have already been using). We will try to be consistent throughout this seminar in using these words as described here:
and
are both part of the "memo85" sub-subsite of the "pagemasters" subsite. Subsite pagemasters are responsible for creating sub-subsites. Some CommonSpot screens refer to sub-subsites as "child subsites."
or the equivalent page in your real subsite or sub-subsite, your browser will automatically re-submit your password on your behalf, and when you return to the page you were working on, the shortcut icons will be re-displayed.
Observe the shortcut icons at the top center of the page. Clicking on each of these icons brings up a menu of choices that depend upon the context. To take a choice, move the mouse (keeping it within the menu box) until it is over that choice, then click as usual. If you move the mouse outside of the gray menu box, that menu will collapse with no choice being made.
While you are modifying a page, CommonSpot will routinely create one or more windows to function as dialog boxes and forms to obtain your input. Often it will initially create these windows off-screen, and then when they are complete, re-position them onto the visible part of the display. If the final repositioning fails to occur, you can right-click on the taskbar segment for that window and choose "maximize" to get it visible.
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Such changed or new material is visible only when in "Author", "Edit", or "Preview" mode (and to those who are part of the formal approval process for that change, if there is one). "Preview" mode displays the page as your audience would see it if all work-in-progress items were submitted for publication in their current state. "Edit" mode permits you to see, to further revise, and to discard or to submit for publication, work in progress that was initiated by someone else. Other people's work in progress is not visible to you when you are in "Author" mode.
If you had multiple page elements with changes that were still work-in-progress, you could choose to submit any one element's changes for publication at any time, by clicking on the appropriate yellow work-in-progress icon, and choosing "Submit Change for Publication..." from the menu. That will leave the other elements' changes still as work-in-progress, visible only while in "Author" or "Edit" mode. If you have only one change to submit, the system is likely to be quicker in responding to the "Submit Change..." choice than it can be for the "Submit entire page..." choice. If CommonSpot has gotten confused about some aspect of the page, it is more likely to recover during a "Submit entire page..." procedure than during a "Submit Change..." procedure.
While you are first building your subsite, it is appropriate to activate new pages, and to publish changes in revised pages, as you go along. Once your subsite is in production, however, you may well choose to get a new page entirely ready before activating it, or choose to complete an entire set of revisions to the content of an existing page before publishing them all together.
The key things to remember about changing a CommonSpot page are that you should go to the page in question, scroll up to the top, and select "Author" or "Edit" mode, and then either
Copyright © 2007 Ohio University. All Rights Reserved.
Dick Piccard revised this file (http://www.ohiou.edu/pagemasters/commonspot/pageint/intro.html) on December 5, 2007.
Please E-Mail comments or suggestions to "webteam@ohio.edu".