What is Mediation?

Mediation is a thoughtfully structured process that can be used in a variety of conflict situations. It is a way to help people resolve their own conflicts and design their own solutions. Trained, impartial mediators bring people together in a neutral setting, guiding them step-by-step through the problem-solving process. All solutions are voluntary and must be agreed upon by both parties.

Mediations have assisted many individuals and groups to move beyond painful experiences and grievances toward agreements and reconciliation.

External Mediation for Ohio University Employees and Students

The Ombudsman offers mediation to parties in conflict, however, sometimes it may be advantageous for parties to seek mediation outside of the University setting. For this purpose, Ohio University contracts with a community organization to conduct the mediations.

The Athens Area Mediation Service (AAMS) is a non-profit organization with skilled, trained mediators committed to finding peaceful solutions to individual and community disputes. Its mediators are all members of the Athens-area community; some work at the university and others are not affiliated with OU. In general, two mediators who do not know the parties in conflict work together during the mediation sessions.

See below for more information about external mediation for employees and students.


External Mediation for Ohio University Employees

What kind of problems can be handled through the mediation service?

Conflicts related to:

  • sharing resources
  • interpersonal, interdepartmental, or intradepartmental issues
  • communication
  • personality clashes
  • problem-solving
  • discrimination
  • other job-related issues

How would someone arrange for a mediation?

Call the Athens Area Mediation Service (AAMS) at 594-6169. Together, you and the AAMS director will assess whether your situation is appropriate for mediation and if so, AAMS will contact the other people involved to explore the option of setting up a mediation session. Mediation is a confidential and voluntary service.

Where are the mediations held?

Mediations are conducted at the AAMS office, which is located at 8 North Court Street, Suite 408. Mediations may take place during work hours, evenings or weekends.


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External Mediation for Ohio University Students

What kind of situations are appropriate for mediation?

  • Landlord/tenant issues
  • Roommate conflicts
  • Consumer conflicts
  • Communication issues
  • Neighborhood disputes
  • Relationship issues
  • Problem-solving
  • Discrimination

How would someone arrange for a mediation?

Call the Athens Area Mediation Service (AAMS) at 594-6169. Together, you and the AAMS director will assess whether your situation is appropriate for mediation and if so, AAMS will contact the other people involved to explore the option of setting up a mediation session. Mediation is a confidential and voluntary service.

Where are the mediations held?

Mediations are conducted at the AAMS office, which is located at 8 North Court Street, Suite 408. Mediations may take place during work hours, evenings or weekends.


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