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Configuring Firefox for CommonSpot Authoring

 

Table of Contents

 

Download Firefox


Firefox version 10 ESR (extended support release) is currently the only version that will continue to be patched to fix security problems and also is known to work with CommonSpot on every platform (Macintosh, Windows XP, Windows Vista, or Windows 7).  For the time being, if you need to install Firefox (for example, if you get a new computer), start by going to the company-versions part of their site, at http://www.mozilla.com/en-US/firefox/organizations/all.html, and scroll down to the "English (US)" line for Version 10.0.x, and click on the download appropriate to your computer.  (Depending on your security settings, you may have to right-click and choose "Save target as...").

 

Firefox Security Settings


These instructions apply as written to Firefox 3.6 on Windows and Macintosh, except as noted.  The options that differ between those two versions of Firefox can be left at their default settings, and are not listed here to be changed.

Choosing these settings will significantly reduce the number of interruptions in your work with CommonSpot while you reassure Firefox that it is OK to set a cookie, execute a script, or perform some other security-sensitive action.

  1. Macintosh:  click on the Firefox menu, and select Preferences.

    Windows:  click on the Tools menu, and select Options.

  2. Select the Content category.

  3. Ensure that "Block pop-up windows" is checked, and then click on the "Exceptions" button for the "Block Popup Windows" category.

  4. Type the following URLs in the field below "Address of web site:", and click Allow after each one is entered:

    • author.oit.ohio.edu

    • www.ohio.edu

    • authortest.oit.ohio.edu

    • csrotest.oit.ohio.edu

    The last two are needed for participation in future upgrade testing.

    Close the window when done.

  5. Ensure that "Enable JavaScript' is  checked, and then click on the "Advanced" button for the "Javascript" category, and confirm that the check-boxes are checked for "Move or resize existing windows" and for "Raise or lower windows."

  6. Click OK to accept the Javascript options.

  7. Select the Privacy category.

  8. Ensure that the pop-up says that Firefox will "Use custom settings for history."

  9. In the "Cookies" section, either:

    • ensure that "Accept cookies from sites" is checked, or

    • click on the "Exceptions" button, and then type the following URL's in the field below "Address of web site:", and click Allow after each one is entered:

      • author.oit.ohio.edu

      • www.ohio.edu

      • authortest.oit.ohio.edu

      • csrotest.oit.ohio.edu

      The last two are needed for participation in future upgrade testing.

  10. Also in the "Cookies" section, ensure that "Keep until" is specified as "I close Firefox."

  11. Click "OK" or close the window, as appropriate.

 

Refresh Settings


If repeated attempts to access the login page keep being redirected to the index page, the following changes should fix the problem:

  1. Click on the Tools menu, and select Clear Private Data....

  2. Ensure that all categories are checked.

  3. Click on "Clear Private Data Now."

 

Patches


Some updates to Firefox in the past have broken Authoring in CommonSpot.  In particular, Firefox 8.0 is not known to work gracefully with CommonSpot.  We expect that a future update to CommonSpot will resolve the remaining issues, so for now, when Firefox offers to upgrade to Version 8.0, just click on "Later."

If you experience problems after installing an updated version of Firefox, please let us know by e-mail to servicedesk@ohio.edu, describing the problem you encountered, and identifying the version of Firefox you are using.  See the instructions at the top of this page for the method of reverting to a prior version of Firefox.