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Laptop Loaner Program

If you purchase your computer from the Tech Depot and choose to enroll in our "Laptop Loaner Program" (for an additional $15 at time of laptop purchase or included with Safeware Warranty purchase) and you need to have your computer repaired by the Tech Depot, we provide you with a loaner laptop. Have peace of mind while keeping up with papers and e-mails while your computer is being repaired.

Dell and Apple laptops are available. Loaner Laptops are loaded with the latest versions of the operating systems, web browsers, University anti-virus software, Microsoft Office suite, Adobe Acrobat Reader and Mac laptops will have a protective case.

Eligibility
The computer receiving service was purchased from (w/ extended warranty) and is being repaired by Ohio University Technology Depot.

  • Eligible Warranty Options
    • Dell Accidental Protection (included in price of Dell)
    • Safeware (see computer model/spec for pricing)
    • AppleCare (3-years) (see computer model/spec for pricing)
  • Eligible computers: Dell Latitudes, Apple MacBook Pro or Apple MacBook Air
    • iPads and desktops are not eligible
  • The borrower presents a valid OU ID or other photo ID upon receipt of a loaner laptop.
    • Note laptop loaner program is not currently available to university departments.
  • Loaners must be returned within two days of notification that your "repaired" computer is ready for pick-up.
  • The borrower reads and signs the Loaner Laptop Use and Liability Form and the Computer Repair Services Loaner Laptop Form.

Availability
Loaner computers are available on a first-come, first-serve basis. We do not accept reservations. Loaners are not guaranteed to be the same model as the computer in for repair. In rare instances, loaner demand may exceed the supply. If that occurs, we will maintain a wait-list and fulfill loaner requests as quickly as loaners are returned. To avoid this situation, please consider having your laptop serviced at the time that the problem occurs; do not wait until the beginning or end of the semester, as this introduces a longer wait for repairs and, in some cases, a loaner may not be immediately available.

Liability of Borrower
The borrower assumes all responsibility for the laptop and any associated accessories, and is required to fill out and sign a Computer Repair Service Loaner Laptop Use and Liability Form and Computer Repair Service Loaner Laptop Form.

Borrowers shall not install software, change configurations, or alter systems hardware/software. All files or programs saved on the laptop will be deleted upon return; the borrower is responsible for saving all files to a removable storage device (i.e. jump drive, external hard drive, etc.). This loaner program is not responsible for damage to the borrowers' data storage device(s), loss of data caused by hardware or battery failure, or files saved to the laptop hard drive.