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Frequently Asked Questions

Why Sophos?

 The university chose to move from McAfee to Sophos after an extensive evaluation of competing products through an official RFP process.  Sophos benefits include:

  • Speed
  • Security
  • Cross-platform support
  • Ease of use

What is Sophos?

Sophos is an anti-virus and anti-malware tool.  It protects your computer from malicious computer code that can spread via email, file downloads, disk media, on websites, and through direct network attacks.  Sophos runs quietly in the background on your computer without slowing it down, and it updates itself automatically as new virus definitions become available.

Who is eligible to use Sophos?

Sophos has been site licensed for both academic and home use for all faculty, staff, and students.  You may install Sophos on all of your computers, both university-owned and personally owned.

Am I required to use Sophos?

University owned computers:

Departments that pay to maintain an independent subscription to anti-virus software other than Sophos may wish to switchl.  Sophos is fast, secure, and - through OHIO's site license - free.

Personally owned computers

If you are using a different anti-virus program, you are welcome to continue using that program; however, the university's site licensed version of Sophos offers excellent virus protection at no charge to you.

Supported operating systems

Sophos works with:

  • Windows
  • MacOS
  • Linux
  • Solaris

Do I need Sophos on my Mac?

Sophos fully supports the MacOS, and we strongly recommend installing it on your Mac.  Contrary to popular belief, Apple systems are not immune to viruses, and hackers are paying more and more attention to the MacOS.

Make sure to remove your current anti-virus software before installing Sophos. For university versions of McAfee, you can use this McAfee Removal Tool for Mac OS.  For other anti virus products, follow the manufacturer's instructions for removal.

Do I need to uninstall my old virus protection before installing Sophos?

Other anti-virus programs, including trial versions that come with new computers, can conflict with the Sophos installer.  You should uninstall your existing anti-virus/anti-malware before installing Sophos.  Follow the manufacturer's instructions for removal.

How Sophos handles malicious code in ads and on web sites

Sophos includes protection from web sites and web ads that may include malicious code, malware, or viruses.  When you visit a site that includes risky ads, those ads will not load.  If you attempt to visit a web site that may include malicious code, viruses, or malware, Sophos will prevent that web site from loading.