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Telephone upgrade: New office phones & features coming

Thursday, December 5, 2013
Sean O'Malley  

Cisco 8945 telephoneComing soon to a desk near you: video calling, fingertip directory lookups, mobility options and more.

During spring semester, Ohio University expects to begin replacing its aging office telephone system with a state of the art Voice over IP (VoIP) service.  

Currently, OIT engineers are installing and configuring the core infrastructure necessary to support the new telephone system. Once that work is complete, IT staff will test the new features before making them available to the rest of the university.  

"If testing goes well, we expect to be able to start rolling the service out during spring semester," said OIT director of infrastructure Rick Manderick.

Once the rollout is complete, all offices will have new phones that support a wide array of features, including:

  • Traditional voice calling
  • Video calling - Place video calls to other OHIO VoIP users. Video can be disabled by sliding a built-in lens cover over the camera.
  • Directory lookups - All new phones will have a built-in name lookup that ties into the university's staff directory.
  • Caller ID
  • Bluetooth compatibility
  • Single number reach - Office lines can be configured to ring at your desk and on your cell phone simultaneously.
  • Free seating - Log into any office phone, and your number will ring there.

Office telephone numbers will remain the same, and users on the old and new systems will be able to call one another seamlessly throughout the transition. Manderick notes, however, that VoIP-specific features like video calling will only work if both parties are on the new system.

Individuals with questions about the project can send email to telephone@ohio.edu.


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