OIT Tech 32px
Employees urged to set secret questions
Email upgrade: Graduate students under way, employees scheduled for October
Data center improvements: Down time July 18-19
Summer IT improvements to require down time
Graduate student email upgrade starts June 23: What you need to know.
Invisibly visible documents: Can hackers see what you deleted?
Daughter of OIT employee named national finalist in Google competition
Security vulnerability in IE: What to do
Qualtrics tip: Making your survey easy to complete
Email upgrade: Hands on demo, April 25
deco-circuit-banner

Service Desk availability and production system changes during winter closure

Monday, December 3, 2012
Sean O'Malley  

This is a reminder that the Office of Information Technology, including the Service Desk, will be closed from December 25 through January 1. Please keep the following in mind:

  1. Calls to the OIT Service Desk will be forwarded to the CSC Data Center. You will be able to call 740-593-1222 to report a major, system-wide outage or to request assistance with an urgent, time-sensitive, IT-related issue; however, routine technical support will not be available.
  2. Online requests placed during the closure via http://www.ohio.edu/oitech/ will be handled on a first-come, first-served basis once the university reopens on January 2.
  3. To minimize the risk of downtime, OIT will not make any changes to production systems between December 20 and January 1.

If you have any questions, please contact the OIT Service Desk at 740-593-1222.
 


Related Links

Online support requests