OIT Tech 32px
New printing method coming June 29 for Libraries, College of Business and other locations
University to add 'eduroam' WiFi access in July, 2015
Clutter cleanup comes to Catmail on June 30
How to fix "Unrecognized course" Blackboard error in Campus Pack tools
Securing the cyber generation gap
Site licensing for Adobe, Microsoft and Smartsheet
May 2015 Blackboard upgrade completed
Top 30 targets for hackers: Are you on the list?
Blackboard upgrade: SafeAssign and Calendar improvements
How to fix iOS WiFi issues: Forget and re-add the OHIO network
deco-circuit-banner

Fall Move-In technical support options

Wednesday, August 22, 2012
Sean O'Malley  

To ease students' transition to campus during Fall Move-In, OIT will be offering multiple technical support options from Thursday, August 23 through Sunday, August 26.

OIT Green Teams

To help students register their devices on the network, OIT staff with black "NextGen" polo shirts and identification badges will be stationed on the greens from 8:00 am to 5:00 pm, Thursday, Friday, Saturday, and Sunday (August 23-26) in the following locations:

  • Shively Dining Hall foyer (Morton Hall side)
  • Boyd Dining Hall foyer
  • Jefferson Dining Hall foyer
  • Outdoor canopy between O'Bleness and Crawford

OIT staff also will be roving through the residence halls during these same hours to offer on-the-spot assistance.

Tech Depot - walk-in and personal appointments

The Tech Depot on the first floor of Baker Center will be open for full service, walk-in technical support on the following days/times during Move-In:

  • Thursday 8:00 am – 5:00 pm
  • Friday 8:00 am – 7:00 pm
  • Saturday 10:00 am – 4:00 pm
  • Sunday – closed

To avoid waiting in line, you can schedule a personal appointment with a Tech Guru by visiting www.ohio.edu/oit/help/.

OIT Service Desk - Telephone support and Web requests

Full service telephone support will be available at 740-593-1222 on the following days/times during Move-In:

  • Thursday 8:00 am – 5:00 pm
  • Friday 8:00 am – 5:00 pm
  • Saturday 8:00 am – 5:00 pm
  • Sunday 8:00 am – 2:00 pm

Limited technical support, including student password resets, will be available 24/7 at the above number. You also can submit a request online any time by visiting www.ohio.edu/oitech/


Related Links

24/7 help request 
Schedule a personal Tech Guru appointment