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Keep up with IT-related issues at Ohio University. This feed is maintained by Sean O'Malley.
reset my Catmail password
Until May 18, 2013, you can reset your Catmail password online at:
After May 18, Catmail will start using your OHIO password.
reset my OHIO password - student or applicant
If you have secret challenge questions set up for your OHIO ID, then you can reset your password online at:
You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.
If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.
clear my browser cache: Internet Explorer
Internet Explorer 8 and above
1. From the Safety menu in the upper right, click Delete Browsing History...
2. Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
3. Click Delete.
Internet Explorer 7
1. From the Tools menu in the upper right, select Internet Options.
2. Under "Browsing history", click Delete...
3. To delete your cache, click Delete files...
To delete your cookies, click Delete cookies...
To delete your history, click Delete history...
get a network switch?
Network switches are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus. They can be borrowed for the dorms or purchased for personal use.
Hubs, Switches & Routers
power on or off my wireless antennae?
On a Mac
1. Select the Apple icon.
2. Click on "System Preferences".
3. Next, select "Network".
4. Select the Airport tab on the left hand side.
5. Click the button, "Turn Airport Off".
1. Many laptops have a switch or function (fn) key that will turn wireless off.
2. If there is no switch, the wireless adaptor can be disabled in the follow manner:
a. Select the blue globe (Start Menu)
b. Select the Control Panel.
c. Select "Network and Sharing Center".
d. Select change adapter settings.
e. Right click on "Wireless Adapter" and select "disable".
f. Repeat the steps to reenable, this time selecting enable instead of disable.
report a wireless outage or issue?
Call the service desk at (740)593-1222.
Information about training seminars is available at http://author.oit.ohio.edu/technology/training/seminars.cfm
get walk in assistance?
Walk in assistance is available at the Technology Depot in Baker Center 112. More information is available at http://www.ohio.edu/technology/depot/index.cfm
locate a computer lab?
Alden Learning Commons Lab: http://www.library.ohiou.edu/serv/lc/index.html
Baker University Center Lab: http://www.ohio.edu/oit/techdepot/bakerLab.cfm
find the minimum requirements for bringing a computer to campus?
Thank you for your interest in the Office of Information Technology (OIT). We take pride in our growing organization and the dynamic environment we have cultivated as an integral part of the academic pursuits of Ohio University’s faculty, staff, administration, and students.
J. Brice Bible, Chief Information Officer