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Email upgrade: Work begins Sep 20 to make free/busy calendar times visible across both systems
 
Email upgrade: Five Catmail features you should know about
 
Adobe Creative Cloud now available to employees and graduate assistants
 
Email upgrade: Working around graduate student calendaring issues

Need Help?

740.593.1222
OR
OIT Tech 64 px

find my MAC/Physical Address?

How to find your MAC address (PDF) has instructions for many common operating systems and devices.   

If your device is not listed in the above PDF guide, you can do a Google search for online instructions using your device's model name and a phrase like "find my MAC address" as the search terms, or you can try contacting the store or manufacturer. 

configure Catmail on my phone/tablet/etc?

If you want to configure your smart phone, tablet, or other mobile device to check Catmail, Microsoft has a handy how-to wizard with instructions:

http://help.outlook.com/en-us/140/dd936215.aspx

clear my browser cache: Firefox

 Firefox 3.5 and above for Windows
1.    From the Tools menu, select Clear Recent History...
2.    From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
3.    Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies). Click Clear Now.

Firefox 3 for Windows
1.    From the Tools menu, select Clear Recent History... and then select the items you want to delete (e.g., Browsing & Download History, Cache, Cookies).
2.    Click Clear Recent History...

Firefox 3.5 and above for Mac OS X
1.    From the Tools menu, select Clear Recent History.
2.    From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
3.    Click the down arrow next to "Details" to choose which elements to clear. Click Clear Now.

Firefox 3 for Mac OS X
1.    In Firefox, from the Tools menu, select Clear Recent History.
2.    Select the elements you want to clear (e.g., Browsing & Download History, Cache, Cookies), and then click Clear Private Data Now.

 

clear my browser cache: Safari

 Safari
1.    From the Safari menu, select Reset Safari...
2.    From the menu, select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data covers both cookies and cache.

Mobile Safari for iPhone OS (iPhone, iPod touch, iPad)
To clear cache and cookies:
1.    From the home screen, tap Settings, and then tap Safari.
2.    At the bottom of Safari's settings screen, tap the buttons for Clear Cookies and Clear Cache. To confirm, tap Clear Cookies or Clear Cache again.
To clear history:
1.    From the home screen, tap Safari.
2.    At the bottom of the screen, tap the Bookmarks icon.
3.    In the lower left, tap Clear.
4.    Tap Clear History.

request an SSL certificate?

Please fill out form located at this web page:

http://www.ohio.edu/oit/services/requestssl.cfm

get my Voicemail password reset?

You can get your voicemail password reset by contacting the operators at 740-593-1000. 

reset a network switch?

1. Unplug the power cable from the wall outlet.

2. Check and make sure the Ethernet cable from the wall is plugged into the uplink port.

3. Make sure an Ethernet cable is connected to the computer.

4. Plug the power cable back into the wall outlet.

get a network switch?

Network switches are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus.  They can be borrowed for the dorms or purchased for personal use.

 Hubs, Switches & Routers

  • 5 port 10/100 Mbps switch - $30.00
  • 8 port 10/100 Mbps switch - $40.00
  • 4 port router (off-campus use only) - $45.00
  • 8 port router (off-campus use only) - $80.00

get training?

Information about training seminars is available at http://author.oit.ohio.edu/technology/training/seminars.cfm

find Apple How-To videos?

Duane Starkey Thank you for your interest in OIT. This is an exciting time to be involved in higher education as technology helps transform the ways we teach, learn and conduct research. OIT's flexible and robust technology offerings provide support for innovative academic programs, exemplary student support services and integrative co-curricular activities.
Duane Starkey, Interim Chief Information Officer