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OHIO passwords to require secret questions
 
VoIP telephone upgrade: Site surveys and pilot under way
 
Email scams expected to rise: What you can do
 
Box cloud storage accounts now available

Need Help?

740.593.1222
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reset my OHIO password - student or applicant

If you have secret challenge questions set up for your OHIO ID, then you can reset your password online at:

https://access.ohio.edu/selfcare

You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.

If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.

find my MAC/Physical Address?

How to find your MAC address (PDF) has instructions for many common operating systems and devices.   

If your device is not listed in the above PDF guide, you can do a Google search for online instructions using your device's model name and a phrase like "find my MAC address" as the search terms, or you can try contacting the store or manufacturer. 

clear my browser cache: Android

Android
To clear cache, cookies, or history:
1.    Start your browser.
2.    Tap Menu, and then tap More.
3.    Select Settings.
4.    Under "Privacy settings", select Clear cache, Clear history, or Clear all cookie data as appropriate, and then tap OK to accept (or Cancel to cancel) the deletion.

clear my browser cache: Chrome

 Chrome
1.    In the browser bar, enter:   chrome://settings/clearBrowserData
2.    Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).
You can choose the period of time for which you want to clear cached information from the Obliterate the following items from: drop-down menu. To clear your entire cache, select the beginning of time.
3.    Click Clear browsing data.

get my Student/Applicant PID?

To obtain your PID you may contact the Admissions Office at 740-593-4100 or by email at admissions@ohio.edu. 

get my Ohio password reset, employee?

If you have secret questions set for your OHIO ID, you can reset your password yourself at:

https://access.ohio.edu/selfcare/

If you don't have secret questions, please visit our password reset page.

power on or off my wireless antennae?

On a Mac

1. Select the Apple icon.

2. Click on "System Preferences".

3. Next, select "Network".

4. Select the Airport tab on the left hand side.

5. Click the button, "Turn Airport Off".

On Windows

1. Many laptops have a switch or function (fn) key that will turn wireless off.

2. If there is no switch, the wireless adaptor can be disabled in the follow manner:

a. Select the blue globe (Start Menu)

b. Select the Control Panel.

c. Select "Network and Sharing Center".

d. Select change adapter settings.

e. Right click on "Wireless Adapter" and select "disable".

f. Repeat the steps to reenable, this time selecting enable instead of disable.

get training?

Information about training seminars is available at http://author.oit.ohio.edu/technology/training/seminars.cfm

get walk in assistance?

Walk in assistance is available at the Technology Depot in Baker Center 112.  More information is available at http://www.ohio.edu/technology/depot/index.cfm

find the minimum requirements for bringing a computer to campus?

Duane Starkey Thank you for your interest in OIT. This is an exciting time to be involved in higher education as technology helps transform the ways we teach, learn and conduct research. OIT's flexible and robust technology offerings provide support for innovative academic programs, exemplary student support services and integrative co-curricular activities.
Duane Starkey, Interim Chief Information Officer