Ohio University

If you have secret challenge questions set up for your OHIO ID, then you can reset your password online at:

https://access.ohio.edu/idm/itim/self/Login/Logon.do

You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.

If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.

1. 1. Go to apple icon upper left hand corner
   2. Click about this mac
   3. Select more info
   4. Select network on left hand side
   5. Under active services choose either airport for wireless or Ethernet for wired
   6. Scroll down and find Mac Address
      

1. 1. Click the blue globe or start menu
   2. Select control panel
   3. Then select network and sharing center
   4. Click on local area connection or wireless adapter
   5. Then select details and it will list physical address or Mac address

1. 1. Select the start menu
   2. Then select control panel
   3. Select network connections
   4. Double click on local area connection or wireless adapter
   5. Then select the support tab
   6. Then select details and it will list the Mac Address

 Internet Explorer 8 and above
1.    From the Safety menu in the upper right, click Delete Browsing History...
2.    Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
3.    Click Delete.

Internet Explorer 7
1.    From the Tools menu in the upper right, select Internet Options.
2.    Under "Browsing history", click Delete...
3.    To delete your cache, click Delete files...
To delete your cookies, click Delete cookies...
To delete your history, click Delete history...

Use info from the page including link for vpn access

http://www.ohio.edu/oit/vpn/index.cfm

To obtain your PID you may contact the Admissions Office at 740-593-4100 or by email at admissions@ohio.edu. 

1. Unplug the power cable from the wall outlet.

2. Check and make sure the Ethernet cable from the wall is plugged into the uplink port.

3. Make sure an Ethernet cable is connected to the computer.

4. Plug the power cable back into the wall outlet.

For telephone help, call the service desk at (740)593-1222.  Walkup support is available at the Technology Depot in Baker Center 112.

Information about training seminars is available at http://author.oit.ohio.edu/technology/training/seminars.cfm

Automated virus removal CDs are available free for Windows PCs. Due to the relative scarcity of Macintosh viruses, Mac CDs normally are not needed.

 Instructions

*If the virus removal program does not start automatically when you reboot your computer, please contact the Service Desk.

Distribution Locations

Virus Removal CDs are available from:

• The Service Desk
• Downloadable ISO

 http://www.ohio.edu/policy/91-003.html