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Spam & Junk Mail

At Ohio University we use a web-based Spam Quarantine for handling suspected spam.

View your Spam Quarantine.
View the Spam Quarantine Reference Guide  

Since Ohio University uses a web-based spam filter, there is no need for Outlook to do additional spam filtering for us. If Junk E-mail filtering is left on in Outlook people may notice they are missing e-mails and it takes awhile to figure out they have been placed in the Junk E-mail folder by Outlook. We recommend everyone disable this feature.


Disable it as follows in Outlook 2010:

  1. In Mail, on the Home tab, in the Delete group, click Junk, and then click Junk E-mail Options
  2. On the Options tab, select No Automatic Filtering
  3. Click OK

Disable it as follows in Outlook 2007:

  1. On the Tools menu, click Options
  2. On the Preferences tab of the Options dialog box, under E-mail, click Junk E-mail
  3. Select No Automatic Filtering
  4. Click OK

Disable it as follows in Outlook 2011 for Mac:

  1. On the Tools menu, click Junk E-mail Protection
  2. Choose None
  3. Click OK


Report an Email as Spam

If you wish to report a message as spam, first make sure that it is not sent from a mailing list you are a member of. Forward the email as an attachment to spam (@) access.ironport.com. Follow the directions based on your email client.

Outlook 2010:

Open the spam email in a new window
Click More near the top of the window and select Forward as Attachment

Outlook 2007:

Open the spam email in a new window
Click Other Actions near the top of the window and select Forward as Attachment

Outlook 2011:

Select the message in the message pane
Click the Attachment button

Entourage:

Select the message in the mail pane
Click the Message menu from the top of the screen and select Forward as Attachment