Since Ohio University uses a server-based spam filter, there is no need for Outlook to do additional spam filtering for us. If Junk E-mail filtering is left on in Outlook people may notice they are missing e-mails and it may take a while to figure out messages have been placed in the Junk E-mail folder by Outlook. We recommend everyone disable this feature.
Disable it as follows in Outlook 2010 and Outlook 2013:
- In Mail, on the Home tab, in the Delete group, click Junk, and then click Junk E-mail Options
- On the Options tab, select No Automatic Filtering
- Click OK
Disable it as follows in Outlook 2011 for Mac:
- On the Tools menu, click Junk E-mail Protection
- Choose None
- Click OK
Report an Email as Spam
If you wish to report a message as spam, first make sure that it is not sent from a mailing list you are a member of. Forward the email as an attachment to spam (@) access.ironport.com. Follow the directions based on your email client.
Outlook 2010 and Outlook 2013:
Open the spam email in a new window
Click More near the top of the window and select Forward as Attachment
Select the message in the message pane
Click the Attachment button